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Zip Extractor stopped Working.

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121349 Dec 3,2015 02:14 PM Dec 3,2015 03:13 PM General Discussion 1
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Tags: General Discussion
Davide Biagini
Asked On December 3, 2015 02:14 PM

Hi all,
today I joined you with a Community License. I downloaded the last version of Windows Forms Components from my dashboard, but when I launched the extractor exe it stopped working after reaching the 100%. Nothing appear to be extracted on Temp folder. Also tried both zip and (already) exe versions, but nothing has changed. I'm on Windows 10 x64. Any help for me?
I thank you so much.

Velusamy Subramaniam [Syncfusion]
Replied On December 3, 2015 03:13 PM

Hi Davide Biagini,

Sorry for the inconvenience caused.

I would like to get some logs for the Installer from your machine. To gather log file for our installer we have created the simple utility to done this. Can you please follow the below KB article and send us the log file

https://www.syncfusion.com/kb/2331/gather-log-file

It would much helpful for us to proceed further.

Please let us know if you concerns.

Thanks,
Syncfusion Support


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