Hi Mary,
Thanks for using Syncfusion products.
The similar query with some more details is posted in the following forum.
Forum Link:
http://www.syncfusion.com/support/forums/general/99805 We have updated the appropriate details in that forum. Could you please check with the details in forum 99805 and if you need any other assistance, please update on forum 99805 for better follow up.
Please let us know if you have any questions.
Regards,
Manikandan