Hi Shrimpy,
Thanks for your update.
I have placed the direct trac link below to track the issue. Please create the incident in the below link for further follow up on this issue.
Direct trac link:
https://www.syncfusion.com/account/login?ReturnUrl=%2fsupport%2fdirecttrac%2fincidentsPlease let us know if you have any clarifications.
Thanks,
Jawahar.