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Syncfusion Feedback

Error: Administrator Level Access Required

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99376 May 17,2011 12:28 PM UTC Jun 1,2011 10:27 AM UTC ASP.NET MVC (Classic) 14
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Tags: Tools
Jody Gilbert
Asked On May 17, 2011 12:28 PM UTC

Hi,

I am trying to run Syncfusion Essential Studio ASP.NET MVC Binary Edition but when I start it I am getting error "Administrator Level Access Required" with red cross.

Syncfusion Essential Studio v9.1.0.24
Windows XP SP3

Thanks!


Vinothm [Syncfusion]
Replied On May 19, 2011 06:25 AM UTC

Hi Jody,

Sorry for the inconvenience caused.

Could you please share the following information so that we could analyze the problem in detail?

1)Did the error occur in Dashboard or during installation process?
2)Did you install ASP.NET MVC 2 or MVC 3 in your machine?

Please let me know if you have any concerns.

Regards,
Vinoth M


Jody Gilbert
Replied On May 20, 2011 12:10 PM UTC

Hi,

1.when I open the dashboard, in the lower right corner there is information that I need to have administrator level access (which I already do, since I am the admin on my system).
2. I did install MVC 3

Another thing is that when I try to run locally installed samples I get this error which makes me close the dashboard:

EventType : clr20r3 P1 : startsamplebrowsermvc.exe P2 : 1.0.0.0
P3 : 4da8c146 P4 : mscorlib P5 : 2.0.0.0 P6 : 4d352e63 P7 : 3604
P8 : 40b P9 : system.argumentexception

Thanks.


Jody Gilbert
Replied On May 23, 2011 06:54 AM UTC

Hi,

This is a show-stopper for us.
Can anybody put some light on this?

Thanks!


Vinothm [Syncfusion]
Replied On May 23, 2011 12:17 PM UTC

Hi Jody,

Thanks for the update.

Q) when I open the dashboard, in the lower right corner there is information that I need to have administrator level access.

This is only a general information that pops up since some of the Syncfusion utilities require admin level access to access the registry values and to place the Syncfusion assemblies into the GAC. This will not cause any problem in your installed machine

Q) when I try to run locally installed samples I get this error which makes me close the dashboard

It seems the correct version of Syncfusion assemblies does not exist in GAC location. In order to resolve the issue, could you please run the assembly manager and install the corresponding version of Syncfusion assemblies into GAC?

Please follow the below help article to run the assembly manager.

http://help.syncfusion.com/UG/Common/Documents/621assemblymanager.htm

After installing the assemblies, please run the samples and it should be working fine.

Please let me know if you have any concerns.

Regards,
Vinoth M



Jody Gilbert
Replied On May 23, 2011 09:41 PM UTC

Hi,

No luck yet.
First I did install of the available version. No change.
Then I removed all versions. No change.
Again I installed the available version with no change. I am still getting the error: EventType : clr20r3 P1 : startsamplebrowsermvc.exe P2 : 1.0.0.0
P3 : 4da8c146 P4 : mscorlib P5 : 2.0.0.0 P6 : 4d352e63 P7 : 3604
P8 : 40b P9 : system.argumentexception

What I have noticed is that all I have is only one option in Select Asembly Type area, and that is the last one (Pre-built version of assemblies shipped with Essential Studio).

Please advise,

thanks!


Vinothm [Syncfusion]
Replied On May 24, 2011 12:38 PM UTC

Hi Jody,

Sorry for the inconvenience caused.

It seems there may be some configuration problem with your ISS. In order to run the samples using local port, Could you please follow the below steps to run the samples in local.

1)Open the installinfo files from the below location.

{Program files folder}\Syncfusion\Essential Studio\ {Essential Studio version}\Utilities\InstallInfoGenerator

Ex: C:\Program Files (x86)\Syncfusion\Essential Studio\9.1.0.24\Utilities\InstallInfoGenerator

C:\Users\{users name}\AppData\Local\Syncfusion\Essential Studio\{Essential Studio version}\Config

EX: C:\Users\vinothm\AppData\Local\Syncfusion\EssentialStudio\9.1.0.24\Config

2)Remove the IIS value from the both files.

Ex: Replace this


C:\Windows\system32\inetsrv





With this








After that open dashboard from the below location.

Start->All programs->Syncfusion->Essential studio version ->Dashboard

EX: Start->All programs->Syncfusion->Essential studio 9.1.0.24 ->Dashboard

Open samples from the Dashboard it will work fine.

Please let me know if you have any concerns.

Regards,
Vinoth M



Jody Gilbert
Replied On May 26, 2011 09:01 AM UTC

Hello Vinoth,

I am still having trouble configuring it.
There is no

C:\Users\{users name}\AppData\Local\Syncfusion\Essential Studio\{Essential Studio version}\Config

in my installation.

The other file contains this:








C:\WINDOWS\system32\inetsrv


4.5.6001.22299


8.0









I am trying to evaluate this tool, to see what it can do, but I am having trouble even to install it.
Where can I find information regarding it, what it can be used for, and what can it do?

Thanks.

Hi Jody,

Sorry for the inconvenience caused.

It seems there may be some configuration problem with your ISS. In order to run the samples using local port, Could you please follow the below steps to run the samples in local.

1)Open the installinfo files from the below location.

{Program files folder}\Syncfusion\Essential Studio\ {Essential Studio version}\Utilities\InstallInfoGenerator

Ex: C:\Program Files (x86)\Syncfusion\Essential Studio\9.1.0.24\Utilities\InstallInfoGenerator

C:\Users\{users name}\AppData\Local\Syncfusion\Essential Studio\{Essential Studio version}\Config

EX: C:\Users\vinothm\AppData\Local\Syncfusion\EssentialStudio\9.1.0.24\Config

2)Remove the IIS value from the both files.

Ex: Replace this


C:\Windows\system32\inetsrv





With this








After that open dashboard from the below location.

Start->All programs->Syncfusion->Essential studio version ->Dashboard

EX: Start->All programs->Syncfusion->Essential studio 9.1.0.24 ->Dashboard

Open samples from the Dashboard it will work fine.

Please let me know if you have any concerns.

Regards,
Vinoth M



Jody Gilbert
Replied On May 26, 2011 08:22 PM UTC

Can you please let me know what is Syncfusion Essential Studio ASP.NET MVC Binary Edition that I have been given, and what can it be used for?
Is there any documentation I can go through?

Thanks!


Jody Gilbert
Replied On May 27, 2011 06:50 AM UTC

Hello,

Any info?


Vinothm [Syncfusion]
Replied On May 27, 2011 12:19 PM UTC

Hi Jody,

Sorry for the inconvenience caused.

Could you Please Share the Installinfo file from the following location? It will help us to analyze and resolve the reported issue.

{Program files folder}\Syncfusion\Essential Studio\ {Essential Studio version}\Utilities\InstallInfoGenerator

Ex: C:\Program Files (x86)\Syncfusion\Essential Studio\9.1.0.24\Utilities\InstallInfoGenerator

Q) Can you please let me know what is Syncfusion Essential Studio ASP.NET MVC Binary Edition that I have been given, and what can it be used for? Is there any documentation I can go through?

Syncfusion provided an controls like Grid ,Gauge, chart, diagram, schedule and Tools package for ASP.NET MVC to provide an rich look and feel for your MVC application. You can refer the online samples and UG documentation of our Syncfusion MVC controls in the following link:

Online Samples:

http://mvc.syncfusion.com/sfmvcsamplebrowser/9.2.0.137/Tools_MVC/Samples/4.0/

Documentation:

http://help.syncfusion.com/ug_92/User%20Interface/ASP.NET%20MVC/Grid/index.htm

Please let me know if you have any concerns.

Regards,
Vinoth M


Jody Gilbert
Replied On May 27, 2011 12:41 PM UTC

-
-
False
-
C:\Program Files\Syncfusion\Essential Studio\9.1.0.24\
C:\Syncfusion\9.1.0.24\


4.0
-
4.0.30319

c:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\Msbuild.exe


-
3.5.30729.01
1
c:\WINDOWS\Microsoft.NET\Framework\v3.5\Msbuild.exe


-
2.2.30729
2
c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Msbuild.exe
C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PublicAssemblies

-
Windows XP
Service Pack 3
5.1.2600.196608
x86

-
C:\Program Files\Microsoft SDKs\Windows\v7.0A\

C:\Program Files\Microsoft Visual Studio 8\SDK\v2.0\
C:\Program Files\Microsoft SDKs\Windows\v7.0A\bin\NETFX 4.0 Tools\gacutil.exe

C:\Program Files\Microsoft Visual Studio 8\SDK\v2.0\bin\gacutil.exe


C:\Program Files\Microsoft SDKs\Windows\v7.0A\bin\gacutil.exe

-


C:\Program Files\Microsoft Visual Studio 10.0\Common7\IDE\VBExpress.exe





C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\devenv.exe

C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\VBExpress.exe


-
c:\Program Files\Microsoft SQL Server\100\
c:\Program Files\Microsoft SQL Server\90\
c:\Program Files\Microsoft SQL Server Compact Edition\v3.5\


-




c:\Program Files\Microsoft ASP.NET\ASP.NET MVC 3\


-
4.0.60310.0


-



C:\WINDOWS\system32\inetsrv

-
4.5.6001.22299

-
8.0




-




-
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\





Vinothm [Syncfusion]
Replied On May 31, 2011 08:57 AM UTC

Hi Jody,

Thanks for the update.

We suspect that there may be some configuration problem with your ISS. Hence, could you please follow the below steps to run the samples in local port?

1)Open the installinfo files from the below location.

{Program files folder}\Syncfusion\Essential Studio\ {Essential Studio version}\Utilities\InstallInfoGenerator

Ex: C:\Program Files\Syncfusion\Essential Studio\9.1.0.24\Utilities\InstallInfoGenerator

C:\Syncfusion\{Essential Studio version}\Config

EX: C:\Syncfusion\9.1.0.24\Config

2)Remove the IIS value from the both files.

Ex: Replace this





C:\WINDOWS\system32\inetsrv


With this








OR

Replace this





C:\WINDOWS\system32\inetsrv


With this








After this please open the dashboard from the below location.

Start->All programs->Syncfusion->Essential studio version ->Dashboard

EX: Start->All programs->Syncfusion->Essential studio 9.1.0.24 ->Dashboard

Open samples from the Dashboard and it must be working fine.

Please let me know if you have any concerns.

Regards,
Vinoth M




Jody Gilbert
Replied On May 31, 2011 01:59 PM UTC

This was even worst.

After making change you proposed if I would open dashboard all I would get was VB Debugger form asking me do I want to use it to debug the problem.

I don't know did you realize (I mentioned several days ago), but there is no syncfusion/essential Studio/9.1.0.24/Config folder in my installation at all. Wouldn't this make a difference if there is no whole \Config folder?

Anyway, this is taking more than 2 (two) weeks now, just to install the program given by Syncfusion to try it, and I believe that this is more than enough from me.

Have a nice day.




Vinothm [Syncfusion]
Replied On June 1, 2011 10:27 AM UTC

Hi Jody,

We regret for the inconvenience caused.

Q) I don't know did you realize (I mentioned several days ago), but there is no syncfusion/essential Studio/9.1.0.24/Config folder in my installation at all.

Yes. This is not the correct folder. But in my last update I had mentioned that the location is “C:\Syncfusion\9.1.0.24\Config”.

The following line from your installinfo file shows the samples path available in your System. Could you please check the same?

"C:\Syncfusion\9.1.0.24\"

If you face any problem after you change the modification , could you please let me know your convenient time for a goto meeting so that we can look at the issue in detail?

We need to take a look at the sample browser issue in your system so that It will help us to understand the issue better.

Please let me know if you have any concerns.

Regards,
Vinoth M




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