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Diagram Builder & Symbol Designer minimize...

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98966 Apr 12,2011 09:29 PM Apr 27,2011 09:51 AM Windows Forms 5
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Tags: Diagram
Youngjin Kim
Asked On April 12, 2011 09:29 PM

The diagram builder and symbol designer cannot be restored when I click window taskbar after minimize.
I made a form with Syncfusion.Windows.Forms.Office2007Form and it shows same problem.
Could you please check why it cna't be restored after minimize it?

PS: It can be restored when I click "switch to" button in windows task manager.


Arulraj A [Syncfusion]
Replied On April 16, 2011 12:52 AM

Hi Youngjin,

I am afraid that I was not able to reproduce the issue in Office2007Form. Also I have created a simple sample to test this issue and it is available in the following link.

http://www.syncfusion.com/uploads/redirect.aspx?&team=support&file=Office2007 Form-554464764.zip

Please have a look at the preceding sample and if still the issue exists, could you please try reproducing it in the above sample or send us the reproducing steps so that we could sort out the cause of the issue and provide you a solution?

Regards,
Arulraj.A


Youngjin Kim
Replied On April 17, 2011 07:50 AM

Thanks for the reply.
The sample does not reproduce the issue.
I attached diagram builder project in Syncfusion folder.
I guess nothing was modified at this source file.
Could you please check minimize and restore diagram builder?




DiagramBuilder_456b6bf4.zip

Amsath Ali M [Syncfusion]
Replied On April 19, 2011 07:26 AM

Hi Youngjin,

Thanks for using Syncfusion products.

We are afraid that we are not able to reproduce the issue reported by you. Could you please share us more information about how to reproduce the issue or provide a sample created with Syncfusion.Windows.Forms.Office2007Form which reproduced the issue, which will be more helpful for us to provide a better solution to you?
Please take a look at the video attached below and let us know your concerns.
video1-1267664946.zip

Please let us know your concerns.

Regards,
Amsath Ali.M



Youngjin Kim
Replied On April 24, 2011 03:08 AM

I attached screen shots.
Sometimes the window minimized and restored ok.
But usually the window couldn't be restored.




Animation_aeeb547.zip

Amsath Ali M [Syncfusion]
Replied On April 27, 2011 09:51 AM

Hi Youngjin,

Thanks for using Syncfusion products.

The issue "The diagram builder and symbol designer cannot be restored when I click window taskbar after minimize" reported by you have been Suspected to be a defect. We will fix this issue within 15 business days. For this, Please create a DT incident for your query so that we can update the patch for this feature.

You can create the DT incident from the following link.
<http://www.syncfusion.com/account/dashboard>

In the interests of maintaining confidentiality, we have a policy of not sharing patches or otherwise proprietary customer specific information in the public Forum.

Please let me know your concerns.

Regards,
Amsath Ali.M



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