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Recommended video capture software when submitting new incidents?

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95562 Jul 16,2010 04:37 PM UTC Jul 20,2010 04:44 PM UTC General Discussion 2
Tags: General Discussion
Tam Bui
Asked On July 16, 2010 04:37 PM UTC


I recently submitted an incident with a sample project attached, then had to type a really long description of how to reproduce the problem. The support person replied to me with a video capture of him trying to do the actions, but was unable to reproduce the issue. I thought to myself, "That's a great idea! I should do that in the future, instead of typing the steps and missing something!"

Does anyone have any recommendations (especially anyone from Syncfusion) for video capture? I replied to my incident using Expression Encoder, but found the process a bit cumbersome with having to "encode" my capture after performing the capture, which took a really long time.


Lathika B [Syncfusion]
Replied On July 19, 2010 09:54 AM UTC

Hi Tam,

You could try CamStudio. For more information on download details, please try the following link http://camstudio.org/


Tam Bui
Replied On July 20, 2010 04:44 PM UTC

Nice! Exactly what I was looking for!



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