Hi Mike,
The Essential Test Studio has been implemented with a custom assembly to recognize the Syncfusion controls over QTP. The customized assembly of test studio has to be mapped to the QTP through swfconfig.xml file, where each assemblies and its path will be mapped in it, from this mapped path the QTP will fetch the functions of the control.
The swfconfig file has been shipped with the Test Studio which will be available in the config folder of the installed location, which has to be replaced in the dat folder of installed location of QTP, and the path for each assemblies in the file has to be changed manually with relevant to the location of assemblies. Now the QTP will recognize the Syncfusion controls.
For more details, please refer the KB article in the below location:
http://www.syncfusion.com/support/kb/teststudio/Default.aspx?ToDo=view&questId=10Please try with our sample shipped along with the Essential Test Studio, which will be available in the Example folder of the installed location, and if the issue still persists then let me know.
Regards,
Nirmal