Hello,
I do not show a record for you in our Direct-Trac system. Do you have a license? You say you are using version 5.1.1.47, so you cannot be evaluating.
If you want help with this issue and are licensed then please tell me the email address your license is tied to and I will help you within instructions on how to get your support questions answered quickly.
If you are developing with our software and do not have a license, please stop. I can provide you with a quote if you like. Developing with our software without a license is a violation of our EULA.
Please send your response to:
Chris Vester
[email protected]