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Product quality control suggestion

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75258 Jul 17,2008 06:56 PM Jul 23,2008 07:39 AM Windows Forms 1
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Truman Lackey
Asked On July 17, 2008 06:56 PM

This is just a suggestion on development of Syncfusion and from experience of using it. I think that the products are great and they save me a ton of time and effort, that is until I hit a bug in the toolkit. It seems I often hit a bug in the toolkit that I would consider a show stopper for my application and probably most applications developed with the toolkit. Every version has different functionallity and sometimes is not code compatible with previous versions. My biggest concern is that feature creep may have hurt the overall quality of the products. I would suggest that the next version of the tools have no features added but that all bugs would be eradicated. It really hurts my development time when I find bugs in the toolkit almost on a daily basis that I need fixed or worked around.

The overall support on the product is great and support turn times are good but a little more quality control on a release would be helpful.

Just my thoughts on using the latest from Syncfusion.


J.Nagarajan [Syncfusion]
Replied On July 23, 2008 07:39 AM

Hi Truman ,

We regret for the inconvenience caused.

This new version includes more new features and this mainly to make the control more stable, reliable, easy to use and etc., If you have faced problems in the latest version then please feel free to contact us. We will glad to assist you. We assure that we will completely test the new feature implementations in the various scenarios and improve the stability of our product ion future versions. I will once again alert our testing team to test the new feature implementation in the latest version.

Thanks,
Nagaraj




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