Error when installing local documentation

[Lee Diggins]

Hi

I have downloaded the help file for 5.2 and during the install I am receiving the following error messages, any help would be appreciated.

Regards,

Lee

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Setup
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Unable to execute file:

C:\Program Files\Syncfusion\Essential Studio\Documentation\help\UnregisterCollection.bat



CreateProcess failed; code 5.

Access is denied.
---------------------------
OK
---------------------------

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Setup
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Unable to execute file:

C:\Program Files\Syncfusion\Essential Studio\Documentation\help\UnregisterOldCollection.bat



CreateProcess failed; code 5.

Access is denied.
---------------------------
OK
---------------------------

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Setup
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Unable to execute file:

C:\Program Files\Syncfusion\Essential Studio\Documentation\help\registercollectionv5.bat



CreateProcess failed; code 5.

Access is denied.
---------------------------
OK
---------------------------

[Lee Diggins]

I've sorted this by running the batch files in order, all okay now.

[Nandakumar R]

Hi,

Thank you for getting back to us with an update. Glad that this issue has been solved for you.

Please let me know if you have any other concerns.

Regards,
Nanda

[Rachel Gomez]

Tips to fix-

Make sure that your device has enough space.

Run Windows Update a few times. 

Check third-party drivers and download any updates. 

Unplug extra hardware. 

Check Device Manager for errors.

Remove third-party security software. 

Repair hard-drive errors

Greeting,

Rachel Gomez