Camera Tool background problem

[Gurik]

Hi.
I have following problem:
After resaved xls template, background of camera tool has grey color. (Before execution was white)

You can reproduce it in attached example.

I hope on your help.

Thanks,
Yuriy

CameraTool.zip

[Melba Winshia]

Hi Yuriy,

I was not able to reproduce the issue. Here is the video clip for your reference:

http://www.syncfusion.com/Support/user/uploads/VideoGrey_a92486ca.zip

Could you please provide us the office version and Syncfusion Essential studio version you are using? This would help us to investigate this issue further.

Thanks,
Melba

[Gurik]

Hi Melba,

I talk about an camera tool which placed below.

I use:
- Microsoft Office Professional 2003;
- Syncfusion.Core.dll v.4.401.0.51
- Syncfusion.XlsIO.Base.dll v.4.401.0.51
- Syncfusion.XlsIO.Windows.dll v.4.401.0.51

I attached picture with result of execution.

Thanks,
Yuriy

CameraTool0.zip

[Melba Winshia]

Hi Yuriy,

Thank you for the update.

I was able to reproduce the problem in version 4.4.0.51. However, this issue is fixed in our latest version 5.1.0.51. Could you please upgrade to our latest version 5.1.0.51?

Kindly let me know if you have any other questions.

Thanks,
Melba