GridGroupingControl Crashing App after 4.2 -> 4.4 upgrade

[Chong Wong]

Hi,

I have just upgraded from Syncfusion 3.2 -> 4.2 -> 4.4 in order to resolve some Syncfusion charting issues.

From 3.2 -> 4.2, there were no issues with the GridGroupingControl.

Now, using 4.4, i have having the following issue with the GridGroupingControl (ggc):

The ggc is using record based selection support so that I can retrieve a record id no matter what type of grouping is applied to the grid. A double left mouse click on a record will pop up another form.
The problem is as follows: When I use a single left click on a record on the ggc, the row is highlighted (see the attached file). Now, if i press the Down or Up arrow keys on the keyboard, the row highlight moves as expected. But, if i press the Left or Right arrow keys, after highlighting a row, my whole application freezes. No error message is thrown.

This problem did not happen in 3.2, or 4.2, only now in 4.4.

Please could you help?

Thanks,
Chong

[Chong Wong]

Forgot the attachment...



GGC 4.4 Crash.zip

[haneefm]

Hi Julie,

Please try to provide us some more information on this issue. I tried to reproduce the issue, but couldn't. kindly provide us a small sample to reproduce the issue or modify any of our browser sample accordingly. This will help us to analyse the issue further.

Best regards,
Haneef

[Chong Wong]

Hi Haneef,

Solved the problem:

Had to set the GGC Appearance -> AnyRecordFieldCell -> Enabled property to True.

Thanks,
Chong