multiple Axis and zooming

[Christian Fleischhacker]

Hi!

I have a chart with 3 series and a second y Axis on it. The second y axis is bound to the third series. On this chart zoom is enabled. To make the form with the chart userfriendly i added a cancel zoom button wich executes these two statements::

chartControl1.ZoomFactorX = 1
chartControl1.ZoomFactorY = 1

the Problem now is that it seems that the secondary y axis is not affected by this and remains in the zoomed in state (next to the axis is till a scrollbar and your zoom cancel button and the chart is still zoomed in. Can you provide me with a solution or a sample how to avoid this problem (the axis scrollbar still drawn next to the second y axis)?

thanks in advance

[Suresh Babu]

Hi Christian,

Thanks for bringing this issue to our attention.
This is a known issue. And this issue occurs when zooming done by using mouse. If you zoom the chart using keys it works well.

So we have filed a bug report in our internal defect tracking system. We have requested our developer to provide more information regarding the time frame to fix this issue. Hope we can provide you with more information shortly.

Let me know if you have any more questions.

Regards,
Sureshbabu

Key And Mouse Zooming Sample

[Christian Fleischhacker]

Hi!

Thanks for your quick reply, i would really appreciate if you could tell me if this bug is displayed on your "open issue" website and which bugtrack id you have given it.

Thanks in advance!

[Ramya R]

Hi Christian,

My apologies for the delay in responding to you.

We have logged a Bug Report of ID-#3366.You can check the status of the report using our Web Based Tracking System-

http://www.syncfusion.com/support/issues/chart/Default.aspx?ToDo=view&questId=3366

We assure you that we will provide you with the fix for this issue by March first Week. In the mean time we will also try to provide you with a workaround to overcome this issue.

Thank You for your patience.

Thanks & Regards,
Ramya.

[Christian Fleischhacker]

ok thanks