AR
Anupama Roy
Syncfusion Team
August 16, 2006 05:56 AM UTC
Hi Alex,
We have logged a bug report regarding this in our Defect Management System and we will try to fix this at the earliest.
You can track the progress of bug fix through the below given link.
questId=2534
Thanks for choosing Syncfusion products.
Regards,
Anu.
AF
Alex Feldman
August 16, 2006 07:15 PM UTC
Hi,
Could you please provide more details? Why this is happening? Is it possible to do something to make construction time shorter?
ComboBoxAdv is the most problematic one. Is it related to the need to create a set of nested controls including window?
Thank you,
Alex Feldman
AR
Anupama Roy
Syncfusion Team
August 17, 2006 06:33 AM UTC
Hi Alex,
I will contact the development team in this regard and will get back to you soon.
Thanks,
Anu.
>Hi,
Could you please provide more details? Why this is happening? Is it possible to do something to make construction time shorter?
ComboBoxAdv is the most problematic one. Is it related to the need to create a set of nested controls including window?
Thank you,
Alex Feldman
MI
Mike
August 22, 2006 07:48 PM UTC
How can we escalate resolution of this issue?
Thanks
>Hi Alex,
I will contact the development team in this regard and will get back to you soon.
Thanks,
Anu.
>Hi,
Could you please provide more details? Why this is happening? Is it possible to do something to make construction time shorter?
ComboBoxAdv is the most problematic one. Is it related to the need to create a set of nested controls including window?
Thank you,
Alex Feldman
AR
Anupama Roy
Syncfusion Team
August 24, 2006 05:19 AM UTC
Hi Mike,
Sorry for the delay in getting back to you.Currently,our developer is working on this and we will be addressing this issue at the earliest.
Thanks for your patience.
Best Regards,
Anu.
MI
Mike
August 30, 2006 09:16 PM UTC
Please provide update for the Defect #2534
AR
Anupama Roy
Syncfusion Team
September 1, 2006 04:30 AM UTC
Hi Mike,
Sorry for the delay in response.Our developer is currently working on this and we will get back to you soon.
Thanks for your patience.
Regards,
Anu.
MI
Mike
September 20, 2006 02:48 PM UTC
It''s been the entire month since the issue was submitted.
How can I escalate its resolution?
Thanks
AR
Anupama Roy
Syncfusion Team
September 21, 2006 03:27 PM UTC
Hi Mike,
Sorry for the delay in providing you the fix.
Infact our controls are heavy and we need certain refactoring in our structure inorder to resolve these issues.The work is in progress and we will be updating you soon with the fix.
Thanks for your patience.
Best Regards,
Anu.
MI
Mike
October 20, 2006 05:13 PM UTC
Another month passed by, the status of the issue still states "We will start working on it soon".
Is there an update?
AR
Anupama Roy
Syncfusion Team
October 23, 2006 04:27 AM UTC
Hi Mike,
The work is already in progress and I am sorry for the wrong information displayed.Currently the source code for our upcoming version is freezed and our developers are working on issues reported after testing.As the code has already been freezed for upcoming version,we cannot provide you the fix in 4.4.We will be including it in the next possible release after 4.4.
Thanks for your patience.
Best Regards,
Anu.
MI
Mike
October 23, 2006 02:06 PM UTC
Please provide ETA for the fix. Will be fixed by the mid-December?
Thanks
AR
Anupama Roy
Syncfusion Team
October 23, 2006 04:34 PM UTC
Hi Mike,
We can provide you a fix for this by december and I will keep you informed through this thread as soon as it is addressed.
Thanks,
Anu.
>Please provide ETA for the fix. Will be fixed by the mid-December?
Thanks
MI
Mike
November 17, 2006 05:19 PM UTC
Please provide status for this issue.
AR
Anupama Roy
Syncfusion Team
November 22, 2006 04:03 AM UTC
Hi,
As we could not find records of any customer by the name Alex Feldman or Mike,we request you to mail Sandra[sandras@syncfusion.com ]for clarifications regarding your license in order to provide further assistance.
Thanks,
Anu.
AR
Anupama Roy
Syncfusion Team
November 22, 2006 02:06 PM UTC
Hi,
We have confirmed your 2 licenses through the mail send to Support.
We have fixed the issue internally.As we could see some designer issues due to the fix,rigorous testing is going on in this regard.
Thank you for your patience.
Regards,
Anu.
MI
Mike
December 8, 2006 12:08 AM UTC
Thanks for fixing the issue.
Please provide the estimated time for the release availability that would contain the fix.
AR
Anupama Roy
Syncfusion Team
December 11, 2006 06:02 PM UTC
Hi Mike,
Sorry for the delay in updating you.
The dates are not yet confirmed.However by the end of december we will be able to provide you an update.If there are any other updates before that,I shall keep you informed through this thread.
Best Regards,
Anu.
MI
Mike
January 19, 2007 03:04 PM UTC
The issue is marked as resolved. Please confirm the release number that contains the fix.
DJ
Davis Jebaraj
Syncfusion Team
January 30, 2007 08:46 PM UTC
Hi Mike,
We regret for the delay in responding and the unclear status of the issues relating to the initialization times of the Editor controls such as ComboBoxAdv, NumericUpdownExt and TextBoxExt.
The performance of ComboBoxAdv has been improved and these changes have already been included in our code base on December 19, 2006. The developer who made the fix set the defect to “Fixed” status without taking into consideration the fixes for the other controls. That’s why the defect was marked as closed even though the performance of all the controls have not been improved. We have now reopened the defect report and are working with very high priority to improve the initialization performance of the NumericUpdownExt and TextBoxExt controls.
We will update this forum post and also inform you as soon as the complete fix is available.
Thank you for your patience.
Regards,
Davis