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Direct Trac

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46430 Jul 12,2006 05:49 PM Jul 19,2006 02:28 PM General Discussion 2
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Tags: General Discussion
Ne
Asked On July 12, 2006 05:49 PM

Anyone else find that turnaround time for simple questions in Direct Trac is very poor? It''s like I have to wait a day for a simple answer, then another day for another. Gets frustrating.

Administrator [Syncfusion]
Replied On July 19, 2006 02:54 AM

I think the same happens to the forum. I remember some month ago - the reaction from syncfusion was much better.

Administrator [Syncfusion]
Replied On July 19, 2006 02:28 PM

Ken,

We apologize for the difficulties. We have had some new hires in some teams and that might have slowed down response times for certain incidents. Support is definitely on top of our agenda and this response times should get much better pretty soon.

Regards,
Praveen Ramesh

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