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Can''t download product keys

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43408 Apr 21,2006 11:55 AM Apr 21,2006 06:36 PM General Discussion 1
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Administrator [Syncfusion]
Asked On April 21, 2006 11:55 AM

Is there a problem with direct trac right now because I can''t download my product keys for any of the versions for essential studio.

Administrator [Syncfusion]
Replied On April 21, 2006 06:36 PM

Hi, Do you have a subscription on your account? If you logged into the wrong account it may not work, since the page verifies your subscription status before providing the key. Also, if your subscription expired, you might be trying to access keys from version after the expiration date, which also won''t work. Could you please create an incident so that we can assist you in getting a key? I won''t be able to provide you a key through the forums. Alternatively, you could contact your Sales Rep. Regards, Gregory Austin Syncfusion Inc.

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