Licensing Exception

Hi, I''ve been using the Syncfusion suite in a project for the last 16 months or so. Specifically, I''ve been using the Grid, Chart, and Tools controls. Out of the blue (yesterday after a new release) my customers began recieving the following message during instantiation of a dialog box containing Color Picker buttons: System.ComponentModel.LicenseException: A valid license cannot be granted for the type Syncfusion.Windows.Forms.SharedComp This has never happened before. In the project containing this dialog box, the licenses.licx file is as follows: Syncfusion.Windows.Forms.Tools.XPMenus.MainFrameBarManager, Syncfusion.Tools, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 Syncfusion.Windows.Forms.ColorPickerButton, Syncfusion.Shared, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 Syncfusion.Windows.Forms.Grid.GridControl, Syncfusion.Grid, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 Any idea why this is happening? This is very immediate. I am putting together my own Color button in the meantime, but I have no idea if this will happen again in the future. Thanks, Jarrod

Hi Jarrod, We are looking into this and will post an update later today. Best regards, Daniel >Hi, >I''ve been using the Syncfusion suite in a project for the last 16 months or so. Specifically, I''ve been using the Grid, Chart, and Tools controls. Out of the blue (yesterday after a new release) my customers began recieving the following message during instantiation of a dialog box containing Color Picker buttons: > >System.ComponentModel.LicenseException: A valid license cannot be granted for the type Syncfusion.Windows.Forms.SharedComp > >This has never happened before. In the project containing this dialog box, the licenses.licx file is as follows: > >Syncfusion.Windows.Forms.Tools.XPMenus.MainFrameBarManager, Syncfusion.Tools, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 >Syncfusion.Windows.Forms.ColorPickerButton, Syncfusion.Shared, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 >Syncfusion.Windows.Forms.Grid.GridControl, Syncfusion.Grid, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 > >Any idea why this is happening? This is very immediate. I am putting together my own Color button in the meantime, but I have no idea if this will happen again in the future. > >Thanks, >Jarrod

Hi Jarrod, We tested with 2.0.5.1 on a test system. There is nothing we could see that can cause this. It does appear that the license resource is not properly generated on the development machine. Is there any way we can obtain remote desktop or Webex access to the machine on which the binaries are compiled? Thank you. Sorry for the inconvenience caused. We can do the Webex anytime at your convenience to get this resolved. Best regards, Daniel >Hi Jarrod, > >We are looking into this and will post an update later today. > >Best regards, >Daniel > >>Hi, >>I''ve been using the Syncfusion suite in a project for the last 16 months or so. Specifically, I''ve been using the Grid, Chart, and Tools controls. Out of the blue (yesterday after a new release) my customers began recieving the following message during instantiation of a dialog box containing Color Picker buttons: >> >>System.ComponentModel.LicenseException: A valid license cannot be granted for the type Syncfusion.Windows.Forms.SharedComp >> >>This has never happened before. In the project containing this dialog box, the licenses.licx file is as follows: >> >>Syncfusion.Windows.Forms.Tools.XPMenus.MainFrameBarManager, Syncfusion.Tools, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 >>Syncfusion.Windows.Forms.ColorPickerButton, Syncfusion.Shared, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 >>Syncfusion.Windows.Forms.Grid.GridControl, Syncfusion.Grid, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 >> >>Any idea why this is happening? This is very immediate. I am putting together my own Color button in the meantime, but I have no idea if this will happen again in the future. >> >>Thanks, >>Jarrod

>Hi, >I''ve been using the Syncfusion suite in a project for the last 16 months or so. Specifically, I''ve been using the Grid, Chart, and Tools controls. Out of the blue (yesterday after a new release) my customers began recieving the following message during instantiation of a dialog box containing Color Picker buttons: > >System.ComponentModel.LicenseException: A valid license cannot be granted for the type Syncfusion.Windows.Forms.SharedComp > >This has never happened before. In the project containing this dialog box, the licenses.licx file is as follows: > >Syncfusion.Windows.Forms.Tools.XPMenus.MainFrameBarManager, Syncfusion.Tools, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 >Syncfusion.Windows.Forms.ColorPickerButton, Syncfusion.Shared, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 >Syncfusion.Windows.Forms.Grid.GridControl, Syncfusion.Grid, Version=2.0.5.1, Culture=neutral, PublicKeyToken=3d67ed1f87d44c89 > >Any idea why this is happening? This is very immediate. I am putting together my own Color button in the meantime, but I have no idea if this will happen again in the future. > >Thanks, >Jarrod