We use cookies to give you the best experience on our website. If you continue to browse, then you agree to our privacy policy and cookie policy.
Unfortunately, activation email could not send to your email. Please try again.
Syncfusion Feedback

Submitting an incident vs. message in this forum

Thread ID:

Created:

Updated:

Platform:

Replies:

3451 Mar 20,2003 04:20 PM UTC Mar 20,2003 06:30 PM UTC WinForms 1
loading
Tags: Tools
Eric Chau
Asked On March 20, 2003 04:20 PM UTC

I submitted an incident (incident # 3634) 5 days ago and haven't heard a response. I submitted a message to this forum before and got a response in a couple of days. Is this normal? When I have an urgent issue, should I submit an incident or a message to this forum. Is there another revenue for getting support for licensed user? Thanks, Eric

Ramesh Praveen [Syncfusion]
Replied On March 20, 2003 06:30 PM UTC

Eric, Support incident is the preferred way to get support from us. We will get back to you soon regarding the other incident. I apologize for the delay, it doesn't usually take this long. In future, please send an email to support@syncfusion.com if an incident gets delayed a lot. Regards, Praveen Ramesh

CONFIRMATION

This post will be permanently deleted. Are you sure you want to continue?

Sorry, An error occured while processing your request. Please try again later.

Warning Icon You are using an outdated version of Internet Explorer that may not display all features of this and other websites. Upgrade to Internet Explorer 8 or newer for a better experience.Close Icon

;