Unknown software exception in VS 2003 app on v 3.2.1.0

[Mike Witt]

Hello,

We recently converted a project that uses the docking manager from a VS 2003 to a VS2003 project and solution and upgrade to Syncfusion v 3.2.1.0. Once we did this, we started get an "Unknown software exception." each time the application is exited.

Thanks for any help or suggestions ...

Mike Witt

[Administrator]

Hi Mike,

Could you please provide a screenshot of the error that you are seeing?

Thanks,

Stephen.

>Hello,
>
>We recently converted a project that uses the docking manager from a VS 2003 to a VS2003 project and solution and upgrade to Syncfusion v 3.2.1.0. Once we did this, we started get an "Unknown software exception." each time the application is exited.
>
>Thanks for any help or suggestions ...
>
>Mike Witt

[Mike Witt]

Sure, There are 2 developers with this problem and we each get a different error. I''ve enclosed both sets of errors: AppCloseErrors_7341.zip Thanks for your help, Mike >Hi Mike, > >Could you please provide a screenshot of the error that you are seeing? > >Thanks, > >Stephen. > >>Hello, >> >>We recently converted a project that uses the docking manager from a VS 2003 to a VS2003 project and solution and upgrade to Syncfusion v 3.2.1.0. Once we did this, we started get an "Unknown software exception." each time the application is exited. >> >>Thanks for any help or suggestions ... >> >>Mike Witt

[Mike Witt]

Hi Stephan (or anyone else!)

Just wondering if the previous attachments had helped with a possible diagnosis of this problem. One thing I didn''t mention is that we are currently working with a trial license while we await delivery (via our purchasing department) of the real thing. Not sure if that would make a difference.

Mike

[Administrator]

Hi Mike

Do you use multible threads in your application?

Regards,
Thomas

>Hi Stephan (or anyone else!)
>
>Just wondering if the previous attachments had helped with a possible diagnosis of this problem. One thing I didn''t mention is that we are currently working with a trial license while we await delivery (via our purchasing department) of the real thing. Not sure if that would make a difference.
>
>Mike

[Mike Witt]

Not at this point. We are still at the prototype stage.

Mike

[Administrator]

Hi Mike,

1) Would it be possible to send a sample that reproduces the issue [Even a stripped down version of your application would be fine]. It would be great if you could reproduce the problem in one of our samples.

2) The second sample could occur due to improper disposal of the docking manager. Does this crash occur when you close a child form which has a docking manager. If thats the case, Please try disposing the docking manager at the form close event handler.

Thanks,

Stephen.

>Not at this point. We are still at the prototype stage.
>
>Mike

[Mike Witt]

Doing a Dispose on the docking manager took care of the problem ... thanks for the input.

Mike

>Hi Mike,
>
>1) Would it be possible to send a sample that reproduces the issue [Even a stripped down version of your application would be fine]. It would be great if you could reproduce the problem in one of our samples.
>
>2) The second sample could occur due to improper disposal of the docking manager. Does this crash occur when you close a child form which has a docking manager. If thats the case, Please try disposing the docking manager at the form close event handler.
>
>Thanks,
>
>Stephen.
>
>>Not at this point. We are still at the prototype stage.
>>
>>Mike