Javascript Function not Execute when Convert Html to PDF using Blink Converter

Question

I tried out this Script to hide some table which have less than 25 rows  when I tried this locally it worked and

replace the inner Html text with the table But when I publish the service to Azure App Service and test, that not replace the inner Html text with the output PDF.I have tried by having Windows = "complete" with BlinkConverterSettings as well ,

Windows = "complete" was holding the process by not giving the output.Is there any process to fix tis issue?

Karmegam Seerangan · Answer

Hi Harsha,Thank you for reaching out to Syncfusion support.We are currently investigating the reported issue and will provide additional information on June 5th, 2024.Regards,Karmeagm

Karmegam Seerangan · Answer

We are unable to reproduce the reported issue on our end. We suspect the reported issue occurs for a particular input document. However, we have attached the Azure App service Linux sample for your reference.

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/HTMLtoPDF_Azure_WindowStatus-2058301722

Kindly try the sample and let us know the result. If you are still facing issues, we kindly request you to share the complete code snippet, input HTML file with resources, package version, package name, and environment details (such as OS platform, bit version, and RAM size) with us to replicate the same issue on our end. This information will be more helpful for us to analyze and provide you with a prompt solution.