Code demos completely broken

  1. https://ej2.syncfusion.com/react/documentation/treegrid/row/row-drag-and-drop?cs-save-lang=1&cs-lang=js#drag-and-drop-within-tree-grid
  2. Click "Open in Stackblitz"
  3. It doesn't work
Image_9295_1712914279998

Pretty obvious issue, that should be picked up by QA, if there is any

8 Replies

April 12, 2024 09:32 AM UTC

Related ticket that was raised 24 hours ago: https://support.syncfusion.com/support/tickets/578428



VP Vasu Perumal Syncfusion Team April 12, 2024 02:13 PM UTC

Hi Devy Blythe,


Greetings from Syncfusion support.


We regret the for the inconvenience caused with the sample in documentation. We will update the working sample in the documentation as soon as possible. Until we recommend you using the below attached sample which includes the data-source file to render data.


Sample : https://stackblitz.com/edit/react-ratwjs-f3asnd?file=datasource.js


We are happy to assist you further.


Regards,

Vasu P.



April 13, 2024 08:36 AM UTC

I keep finding more and more broken examples (do you allocate any of the exorbitant subscription fees on QA?).


On https://ej2.syncfusion.com/react/documentation/treegrid/row/indent:

The two stackblitz links here are also broken

- The preview buttons fails for both with "Cannot read properties of undefined (reading 'getCurrentViewRecords')"


Is there a github somewhere, where the real working example code is hosted?


Thanks



April 14, 2024 04:01 AM UTC

I've found the github which shows that it has been broken for over a year (maybe since the beginning?). 


https://github.com/syncfusion-content/ej2-react-docs/tree/development/ej2-react/code-snippet/treegrid/programmatic-indent-cs1/app


Extremely frustrating that for such an expensive product that is supposed to speed up development, that I need to waste all this time debugging just to get the help content working.




April 14, 2024 04:28 AM UTC

For the indent and outdent preview, that silently breaks, you shouldn't reference `current` if not using React.useRef:


Image_6978_1713068802272



VP Vasu Perumal Syncfusion Team April 15, 2024 12:36 PM UTC

Hi Devy Blythe,


We have been actively working on resolving the Stackblitz-sample issues in treegrid’s documentation. We will fix the sample issues in the upcoming week and will notify you once the working samples were updated. Until then we appreciate your patience.


We are happy to assist you further.


Regards,

Vasu P.



VP Vasu Perumal Syncfusion Team April 23, 2024 12:53 PM UTC

Hi Devy,


The sample errors have been resolved from the react documentation. In addition to the mentioned samples, we have checked and updated all other samples in the documentation page.


Documentation: https://ej2.syncfusion.com/react/documentation/treegrid/getting-started


Thank you for taking time and reporting these issues which helps to improve our product.


We are happy to assist you further.


Regards,

Vasu P.


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