always got trial version notification...

I have use schedule and filemanager,

and I have registerLicense;

visit schedule first, everything is fine;

but visit filemanager first will got a trial version notification;

I try to register in App.vue / router / ...page.vue;

can not work... just visit schedule first is OK


1 Reply

PM Prasanth Madhaiyan Syncfusion Team March 20, 2024 06:38 AM UTC

Hi Jerr,


Greetings from Syncfusion support.


Based on the shared details, we understand that you are facing issues while registering the license in your application. Regarding this issue, please ensure that you are using the same major version for all Syncfusion components. Our Syncfusion licenses are version-specific, and if multiple major versions of our components are used in the same application, it can create version conflicts. Therefore, please make sure that you use the same version for all Syncfusion components.


Additionally, we would like to let you know that all the EJ2 controls are under the Community license.


Also, kindly ensure that the license key is registered as mentioned in the documentation using the registerlicense method. We would like to convey that the "registerlicense" method should be called from the root folder of the application. This step registers the license globally for our controls.


Documentation: https://ej2.syncfusion.com/vue/documentation/licensing/license-key-registration


Additionally, this issue may occur due to the duplicate packages installed in your application. Follow the below steps to resolve the issue.


  • Delete the @Syncfusion folder from node_modules and the package-lock.json file from the root folder.


  • Clear the npm .cache file, which will be created inside the node_modules folder.


  • Update our packages to the same major version. For example, if you are using a version like (i.e., v24.x.XX), use the same version for all the Syncfusion components in the package.json file.


  • Run the ‘’npm install” command to install the node_modules.


Please refer to the below documentation and licensing FAQs.


https://ej2.syncfusion.com/vue/documentation/licensing/licensing-troubleshoot#potential-causes-of-licensing-errors-in-applications


Check out the shared details and let us know if you need any further assistance.


Regards,

Prasanth Madhaiyan.


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