404 not found error on save button click in dialog editing with remotesaveadapter

[Khushi Patel]

I have attached screenshot of error. Also code for grid.

 <ejs-grid id="grid" allowPaging="true" allowSorting="true" actionComplete="actionComplete" actionBegin="actionBegin">
     <e-data-manager json="@ViewBag.dataSource" adaptor="RemoteSaveAdaptor" updateUrl="/Update"></e-data-manager>
     <e-grid-editsettings allowediting="true" allowAdding="true" mode=Dialog></e-grid-editsettings>
     <e-grid-pagesettings pagecount=4 pagesize=10></e-grid-pagesettings>
     <e-grid-columns>
         <e-grid-column field="EntryID" headerText="No." width="60px"></e-grid-column>
         <e-grid-column field="EntryID" headerText="EntryID" visible=false AllowEditing=false IsIdentity="true" isPrimaryKey="true"></e-grid-column>
         <e-grid-column field="UserAccountName" headerText="UserAccountName" width="150px"></e-grid-column>
         <e-grid-column field="LicenseKey" headerText="LicenseKey" visible=false AllowEditing=false></e-grid-column>
         <e-grid-column field="LicenseType" headerText="LicenseType" editType="dropdownedit"></e-grid-column>
         <e-grid-column field="ExpiryDate" headerText="ExpiryDate" editType="datepickeredit" format="yyyy-MM-dd hh:mm"></e-grid-column>
         <e-grid-column field="NumberOfUsers" headerText="NumberOfUsers" visible="false"></e-grid-column>@* format="###.##"  *@
         <e-grid-column field="PublicKey" headerText="PublicKey" visible=false></e-grid-column>
         <e-grid-column field="PrivateKey" headerText="PrivateKey" visible=false></e-grid-column>
         <e-grid-column field="AllowOverflow" headerText="AllowOverFlow" editType="dropdownedit"></e-grid-column>
         <e-grid-column field="ProductName" headerText="ProductName" editType="dropdownedit"></e-grid-column>
         <e-grid-column field="PingType" headerText="PingType" visible=false editType="dropdownedit"></e-grid-column>
         <e-grid-column field="ProductFeatures" headerText="ProductFeatures"></e-grid-column>
         <e-grid-column field="ExtraInfo1" headerText="ExtraInfo1" visible=false></e-grid-column>
         <e-grid-column field="ExtraInfo2" headerText="ExtraInfo2" visible=false></e-grid-column>
         <e-grid-column field="ExtraInfo3" headerText="ExtraInfo3" visible=false></e-grid-column>
         <e-grid-column field="StartDate" headerText="StartDate" editType="datepickeredit" format="yyyy/MM/dd hh:mm:ss" width="150px"></e-grid-column>
         <e-grid-column field="action" headertext="Action" template="#temp"> </e-grid-column>
     </e-grid-columns>
 </ejs-grid>


[Khushi Patel]

If you suggest a solution for this then we would think to continue this license otherwise your team is not helping much aas they are not solving problems in forum nor your documentation for controls which does not include proper examples to understand the steps for control.

[Vasanthakumar K]

Hi Khushi Patel,

Greetings from Syncfusion support.

We have validated your query and understand that you are facing a server request failed issue due to a 404 error for the grid's datamanager remote save adaptor data binding update URL. We have prepared a sample with razor page and checked at our end, but the issue did not replicate. You can refer to the sample below with razor page. Additionally, we noticed that in your update URL, there is no controller name available on that link. Therefore, we suspect that is the reason for the not found error. Kindly ensure it from your side as well. If you are still facing the issue, kindly provide the following details to assist us:

1) Share your complete grid rendering customization code including events handling (like actionBegin and actionComplete, etc.) and property updates (like column template, etc.).

2) Please share any reproducible sample of the issue or try to reproduce the issue with our shared sample.

3) Based on the provided information, we noticed that your Syncfusion package version is 24.2.8. Please confirm if this is correct.

4) Share the full procedure for replicating the issue or provide a video demonstration.

5) Please confirm if our understanding of the issue is correct.

Sample: Please find the attachment.

Regards,

Vasanthakumar K

Attachment: 187091razorpageremotesaveadaptorupdate_de13700f.zip