Popup issue

Hi, 

I'm facing an issue today where, whenever I use the document editor and close it, the "Page Break" and "Section Break" options popup remain permanently in my application even though these options are not supposed to be available. This issue occurs intermittently. Please check the attachment.

Regards,
Naveen


Attachment: image_2024_02_16T06_3_5f9cedc0.zip

4 Replies

KM Kavitha Muralitharan Syncfusion Team February 19, 2024 08:10 AM UTC

Hi Naveen,

We suggest that simply placing the cursor in the editor anywhere will close the break option popup. We have checked the issue in our latest version (v24.2.5) and were unable to reproduce it on our end. We have attached a video for your reference, please cross-check that.

If the issue persists, we suggest you check whether the component properly destroys or not.

Regards,

Kavitha M



KM Kavitha Muralitharan Syncfusion Team February 19, 2024 08:11 AM UTC

attachment:


Attachment: break_option_Demo_7d0fe9f1.zip


NK Naveen Kumar February 20, 2024 11:14 AM UTC

Hi kavitha,

Thanks for the update.



KM Kavitha Muralitharan Syncfusion Team February 22, 2024 03:52 AM UTC

Thanks for your update, Naveen.

Please let us know if you need any further assistance, or you can mark this as closed.


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