Can't install on 2023

[Ayman Metwally]

Greetings,

After installation, it keeps asks about product key or user/password, and nothing works!

It was amazing product, hope it's still there!

Please advise.

[Jeyaseelan M]

Hi Ayman,

Could you please provide us with detailed information regarding the issue you are having while using the setup?

It would be helpful if you could provide us the following details,

1. Please share information about the gatherlog tool so that we can investigate the reported issue further.
   https://support.syncfusion.com/kb/article/2865/gather-log-file
2. Installed Visual Studio versions.
3. Windows OS version(Run-> Type ‘winver’)
4. Screenshot of the issue.
5. Syncfusion platform and version.

Regards,

Jeyaseelan M

[Ayman Metwally]

I'm trying to install Meto Studio 

but it keeps showing this message ..

[Jeyaseelan M]

Ayman,

We encountered an issue as TLS 1.2 support was deprecated in NET Framework 4.0, resulting in connection issues.

You can install MetroStudio by using the unlock key. Refer to the following steps for installing MetroStudio using the unlock key:

You can download the required version of Syncfusion Metro studio installer from your account and install the setup in your machine.

Once you have downloaded Metro Studio, you will receive the unlock/product key in your email, or you can use the following unlock key to unlock the setup.

@352e302e31jA4gdcJoCegZxycsmiJFLa3h0RLzOMqT7qxSk9cLzG0=

Follow the steps to install the Syncfusion Metro Studio with unlock key.

1. Generate the unlock key for Metro Studio by clicking the “Get Unlock Key” option.

2. Click the “Install with product key” in the installer.

3. Enter the generated unlock key.

4. Now, the Syncfusion Metro Studio installer will be unlocked, and it can be installed without any issues.

Refer to this following documentation link for more information about Syncfusion Metro Studio.

https://help.syncfusion.com/metro-studio/overview