Read-only checkboxes are displayed in black

[Pere Argelich Romà]

Steps to reproduce the error:

1. Open the example: https://stackblitz.com/edit/wk8wlk?file=index.html,index.js

2. Add a checkbox and in its properties activate the read-only mode.

3. Download and open the file and see how the checkbox is all black (you can't see if it is activated or not).

Tested in Windows 10 and Google Chrome.

It is a bug?

Thank you!

[Pere Argelich Romà]

I have tried with other controls and the same thing happens.

In this example that I have added more controls, once the document is downloaded I can open it fine in Chrome (although the controls are black as you can see in the image) but in Acrobat Reader the program is blocked and does not open it.

[Chinnamunia Karthik Chinna Thambi]

We were able to reproduce the reported scenario “Read-only form fields are displayed in black after downloading the document and opening it in the other viewers”. We will analyze further on this and update you with more details in two business days on December 15, 2023.

However, we able to open the document in Adobe without any issues. We have provided video recording for this. Please check the video and If you have any concerns, Please share the video recording for the issue.

Video:   https://www.syncfusion.com/downloads/support/directtrac/general/ze/RedaonlyFormfieldVideo483600902.zip

[Chinnamunia Karthik Chinna Thambi]

We have logged this as defect as "Read-only form fields are displayed in black after downloading the document and opening it in the other viewer" and the fix for the issue will be available in our  upcoming weekly NuGet release on January 03, 2024. You can track the status of the issue through the following link.

Feedback link:  Read-only form fields are displayed in black after downloading the document and opening it in the other viewer | Issue Feedback

Disclaimer: "Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization."

[Chinnamunia Karthik Chinna Thambi]

Hi Pere,

Sorry for the inconvenience, we were unable to include the fix in our latest weekly release due to stability concerns. However, we have planned to include the fix for the reported issue in our upcoming weekly NuGet release, which will be available on January 10, 2024. Appreciate your patience.

[Chinnamunia Karthik Chinna Thambi]

Sorry for the inconvenience. Due to the complexity of this issue, we were unable to include the fix in our latest weekly release. However, it will be included in our upcoming weekly release on January 17, 2024.

[Chinnamunia Karthik Chinna Thambi]

Sorry for the inconvenience.

 

Due to the complexity of this issue, we are proactively working on it. We will include the fix in our upcoming weekly NuGet release on January 24, 2024.

[Chinnamunia Karthik Chinna Thambi]

Hi Pere,

We are glad to announce that our Essential Studio 2023 Volume 4 Service Pack release v24.2.3 is rolled out and is available for download under the following link.

 

Essential Studio 2023 Volume 4 Service Pack Release v24.2.3 is available for download | Announcements Forums | Syncfusion

 

The fix for the reported issue "Read-only form fields are displayed in black after downloading the document and opening it in the other viewer" was included in this release.

 

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

[Pere Argelich Romà]

Thank you! I will try it!