WhatsApp and Slack audio extension in RTE

[Roan Santos]

Good afternoon!!

We implemented your RTE and it was a very good implementation. We checked in the documentation that audio with the WhatsApp and Slack extension is not supported. I would like to know if the documentation is updated with the latest information or, if this is not possible, if you plan to work on this implementation in the future.

Thank you very much in advance!

[Vinitha Jeyakumar]

Hi Roan Santos,

We would like to let you know about the allowedTypes property of the insertAudioSettings in RichTextEditor, which specifies the extensions of the audio types allowed to insert on bowering and passing the extensions with comma separators and it defaults to [‘.wav’, ‘.mp3’, ‘.m4a’,‘.wma’]. Please find the code below,

Code snippet:

<ejs-richtexteditor

            ref="rteInstance"

            :toolbarSettings="toolbarSettings"

            :insertAudioSettings="insertAudioSettings"

          >

           

          </ejs-richtexteditor>

 data: function () {

    return {

      insertAudioSettings: {

        allowedTypes: ['.opus', '.wav', '.mp3', '.m4a', '.wma'],

      },

      toolbarSettings: {

        items: [

          'Bold',

          'Italic',

          'Underline',

          '|',

          'Formats',

          'Alignments',

          'OrderedList',

          'UnorderedList',

          '|',

          'CreateLink',

          'Image',

          'Audio',

          'Video',

          '|',

          'SourceCode',

          'Undo',

          'Redo',

        ],

      },

    };

  },

API Link: https://helpej2.syncfusion.com/documentation/api/rich-text-editor/#insertaudiosettings

Here, you need to mention the type of audio file which you want to allow on inserting audio.

Regards,

Vinitha

[Roan Santos]

Even putting the extensions in the audio configuration, it still didn't work. When I try to add both audio from Slack, m4a, and WhatsApp, opus, it is completely disabled for startup.

I'm using the RTE version: 22.2.5, and I'm using it to save the audio in base64. There is no error in the console when sending the audio.

I am sending a photo detailing the error along with the audio used.

Can you imagine what alternative I need to do to make it work?

Attachment: Audio_SyncFusion_5e71e2c1.rar

[Vinitha Jeyakumar]

Hi Roan Santos,

We've attempted to load the audio files you provided into an HTML audio element, but unfortunately, they didn't load as expected. We don't think this is an issue with RichTextEditor audio upload. To further investigate this issue, could you please share valid audio files that we can use for testing purposes?

We have also attached the tested html file for your reference.

Regards,

Vinitha

Attachment: demo_audio_752cbeaf.zip

[Roan Santos]

Good morning!!

I found two new audios, M4A and OPUS, on the internet that work correctly on my computer, but even putting them in the component, they don't work either.

In any case, I am sending the 3 audios used again (MP3, M4A, OPUS), with only the MP3 working on the component.

Can you send me so I can test M4A and OPUS audios that work on your component? So I can test if these audios work here too.

And if the problem is with the component, please let me know if I need to update the version of my RTE or take some other alternative.

I'm waiting

Attachment: Audio_2_SyncFusion_237ac682.rar

[Roan Santos]

Good morning guys!!

We need this resource urgently. Is there any news on this point?

We are waiting

Attachment: Problem_Audio_316046d.rar

[Vinitha Jeyakumar]

Hi Roan Santos,

We can able to replicate the reported issue at our end and we have considered this as a bug. We will update you with the further bug details on 30^th Nov 2023.

Regards,

Vinitha

[Vinitha Jeyakumar]

Hi Roan Santos,

We have considered the reported issue "Opus and M4a type audios are not supported in RichTextEditor" as a bug from our end and the fix for the issue will be included with our upcoming Vol 4 2023 release which is expected to be rolled out on the mid of December.

Now you can track the status of the reported issue through the feedback below,

https://www.syncfusion.com/feedback/48881/opus-and-m4a-type-audios-are-not-supported-in-richtexteditor

Regards,

Vinitha

[Roan Santos]

Good moorning, guys! All very well?

I would like to know if the bug that was discussed previously is resolved in the new version of RTE. Furthermore, I have another question. We need to embed Instagram on our platform with RTE, but it is not possible. Can you tell me if the possibility of this is something that is on your radar?

We are waiting

Attachment: Nothing_18975af0.rar

[Roan Santos]

Good afternoon!!

I would like to know if you have any answers.

[Vinitha Jeyakumar]

Hi Roan Santos,

Query 1. "I would like to know if the bug that was discussed previously is resolved in the new version of RTE"

We are glad to announce that our Essential Studio 2023 Volume 4 release v24.1.41 is rolled out and is available for download under the following link.

https://www.syncfusion.com/forums/185916/essential-studio-2023-volume-4-main-release-v24-1-41-is-available-for-download

 

We have included the fix for the reported issue "Opus and M4a type audios are not supported in RichTextEditor" with our Vol 4 release version 24.1.41. Please upgrade your package to the V24.1.41 to resolve the issue from your end.

Release Notes: https://ej2.syncfusion.com/documentation/release-notes/24.1.41?type=all#richtexteditor

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Query 2. "We need to embed Instagram on our platform with RTE"

Rich Text Editor easily integrate with Embed.ly which is probably the best service when it comes to embed the rich content such as Twitter, Facebook, Instagram and lots of other publishing platform embeds. 

Please refer to the below documentation for more reference,

https://ej2.syncfusion.com/documentation/rich-text-editor/third-party-integration#embedly-integration

Regards,

Vinitha