Grid Not Showing All Data when Filter is Cleared

[Muhammad Rukon]

Hi, 

We have a grid with 'CheckBox' type filtering and paging enabled. Whenever we apply a filter to a column and then set "Items per page" to "All" and after that clear the filter, the grid does not show all the data on a single page; instead, it only shows the same number of rows before the filter was cleared.

We have created a demo here: https://stackblitz.com/edit/github-ru7wth?file=src%2Fapp.component.ts 

To reproduce the issue, please follow the steps below:

1. Click on the filter icon in the "Ship City" column, select only "Lyon" and apply filter. Observe that two rows are shown in the grid.
2. Click on the "Items per page" dropdown at the bottom and select "All".
3. Click on the filter icon in the "Ship City" column and clear the filter.

Notice that only two rows are showing in the grid although "Items per page" is selected to "All". Shouldn't the grid show all the data on a single page when the filter is cleared? Please let us know how this issue can be resolved.

 

[Santhosh Iruthayaraj]

Hi Muhammad Rukon,

We have confirmed that the reported behavior is an issue from our side and logged it as - “Grid Not Showing All Records when Filter is Cleared”. Thank you for taking the time to report this issue and helping us improve our product. At Syncfusion, we are committed to fixing all validated defects (subject to technical feasibility and Product Development Life Cycle) and will include the defect fix in our upcoming patch release which will be rolled out on November 15, 2023.

You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through the below link,

Feedback:  https://www.syncfusion.com/feedback/48004/grid-not-showing-all-records-when-filter-is-cleared

Disclaimer: "Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization".

Regards,

Santhosh I

[Santhosh Iruthayaraj]

Hi Muhammad Rukon,

Sorry for the inconvenience.

The weekly patch release scheduled for today, November 15, 2023, has been called off due to the upcoming 2023 Volume 3 SP release. We will include the fix in the upcoming patch release which is expected to be rolled out on November 29, 2023.

We will get back to you once the release is rolled out. Until then we appreciate your patience.

[Santhosh Iruthayaraj]

Hi Muhammad Rukon,

We are glad to announce that, we have included the fix for the issue “Grid Not Showing All Records when Filter is Cleared” in our 23.2.6 release. So please upgrade to our latest version of the Syncfusion package to resolve the reported issue.

Sample: https://stackblitz.com/edit/syncfusion-angular-grid-paging-issue-fix?file=package.json

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require further assistance.

Regards,

Santhosh I