Licencing issue with Node Version

[PDev]

We have upgraded our angular version from 14.0.0 to 15.1.0.

We are getting invalid licence key message as below:

The included Syncfusion license key is invalid.

Key: ORg4AjUWIQA/G.................2VVhjQlFaclh....................................1ZhSXxRd0VhWX9ccH1XRWBYUkc=

Please suggest us to avoid this error message.

[Theveshwar Jayakumar]

Hi Team,

 

Thank you for reaching out to Syncfusion support.

 

We have evaluated the issue you reported and understand that you are facing difficulties while registering the license in your application. We would like to inform you that this issue does not occurs due to updating the Angular version. This problem arises when multiple major versions of Syncfusion are used in the same application. Therefore, please ensure that you are using the same major version for all Syncfusion components. Our Syncfusion licenses are version-specific, and if multiple major versions of our components are used in the same application, it can create version conflicts. Please make sure that you use the same version for all Syncfusion components.

 

Additionally, this issue may occur due to the following reason.

 

Reason:  Due to Duplicate packages installed in your application. Follow the below steps to resolve the issue.

 

•  Delete the @Syncfusion folder from node_modules and the package-lock.json file from the root folder.

 

•  Clear npm .cache file at your end.

 

• Update our packages to the same major version. For example, if your utilizing version like (i.e. v21.1.XX) use the same version for all the Syncfusion components in the package.json file.

 

•  Run the ‘’npm install” command to install the node_modules.

 

Please refer our below documentation licensing FAQ's

 

Link: https://ej2.syncfusion.com/angular/documentation/licensing/licensing-troubleshoot#potential-causes-of-licensing-errors-in-applications

 

If the issue still persists, kindly share the package.json file, so that we can provide a prompt solution.

 

Regards,

Theveshwar