all dashboards on Server showing Error DV002 after Publish and Restart

[Tobias Riedel]

Hi,

I restarted my Dashboard Server:

by running the StopDashboardServerIIS.exe and then the DashboardServerIIS.exe from the Utilities Folder.

since then i get the DV002 Error when i try to open my dashboards in the browser.

Even the Sample Dashboards aren't working.

attached is the latest Error-Logfile from:
C\Syncfusion\Dashboard Server\DashboardServer.Web\App_Data\Logs\DashboardsServer.Web

please let me know, if I should post any other Logfiles.

Thank You

Tobias

Attachment: errors_acfbc705.7z

[Sathish Kanniyappan]

Hi Tobias,
We have validated the reported issue and found that the dashboard service does not get started properly, can you restart the dashboard server in IIS as in the below image to check whether you have resolved the issue at your end.

If still you are facing any issues from your end, please confirm the below details to proceed further from our end.
1. Can you please let us know the Dashboard Server version which you have installed on your machine?

2. Whether the above build is a custom build or a release version?

3. Also share the logs from the location(C:\Syncfusion\Dashboard Server\DashboardServer.Web\App_Data\Logs\API).