Google chrome printing blank page

Hi, apparently after the last update of Google chrome (115.0.5790.171), Document editor is printink blank pages.

Have you identified this bug?


3 Replies

KM Kavitha Muralitharan Syncfusion Team August 9, 2023 03:45 PM UTC

Hi Leander,


We were unable to reproduce the exact issue. Could you please share the exact steps to replicate it, along with a video reference of the issue, for further replication and validation?

Regards,

Kavitha M




LE Leander August 9, 2023 03:49 PM UTC

Unfortunately I cant, it is happening with some of my clients, not all of them.


But reinstalling Google Chrome is fixing the problem, or moving to Firefox.



KM Kavitha Muralitharan Syncfusion Team August 10, 2023 11:52 AM UTC

Thank you for the update, Leander.


We suspect that the issue may occur due to a dependency on the machine. Please provide us with more details, such as video reference for replicating the issue, if you happen to encounter it again in the future.


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