Error on export document

Hi, i have ben trouble on DocumentEditor at exportation, save and import works well.


On export the document content has deleted. 


here the document to test.

Version: "@syncfusion/ej2-react-documenteditor": "21.1.37",





Attachment: docs_to_test_179e005a.zip

1 Reply

KM Kavitha Muralitharan Syncfusion Team May 31, 2023 05:28 AM UTC

Hi Carlos,

We were unable to reproduce the reported issue. We have attached an exported document for your reference. We recommend you upgrade both client and server side to the latest version (v21.2.8) packages. Please upgrade and try to open the shared document on your end. Please cross-check that and let us know if you need any further assistance.



NPM Link: (Client-side)

https://www.npmjs.com/package/@syncfusion/ej2-documenteditor

https://www.npmjs.com/package/@syncfusion/ej2-react-documenteditor


NuGet link: (Server-side)

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.Core/

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.MVC5/


Regards,

Kavitha M



Attachment: Sample__20230531T105655.989_3a523d41.docx

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