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click menu "Learning&Support" -> Documentation -> Angular, always got below error

in your website, I click  menu "Learning&Support" -> Documentation  -> Angular,   always got below error, for the other link seems ok.


504 ERROR

The request could not be satisfied.

CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)
Request ID: nBgz1I4j9tEDakWeg2gg0lyqebobMs8iahNF-FakG7cRh-hv9EhUlA==

Attachment: 333_f3bf330b.zip

5 Replies
TJ Theveshwar Jayakumar Syncfusion Team May 16, 2023 10:32 AM UTC

Hi Wulong Yang,


Greetings from Syncfusion support.


Sorry for any inconvenience you have been facing with our documentation page. Based on the information provided, we have evaluated our documentation site to replicate the issue from our end, but we are unable to find any issue on the mentioned site. We have ensured that the site is working without any problems.


Link 


Please let us know if you have any concerns.


Regards,

Theveshwar


SB Sylwester Biega replied to Theveshwar Jayakumar May 16, 2023 12:33 PM UTC

I have the same problem, the link to the documentation hasn't been working for a few days. 

I get error code 504 as below.



TJ Theveshwar Jayakumar Syncfusion Team May 18, 2023 04:57 AM UTC

Hi Wulong Yang,

 

Sorry for the inconvenience caused

 

Initially, our documentation site has ran into a problem due to the scanning process and this issue has been rectified at our end. We thank you for bringing this issue to our knowledge.  


We have ensured that the site is working without any problems.


Link 


Please let us know if you have any concerns.


Regards,

Theveshwar


SB Sylwester Biega replied to Theveshwar Jayakumar May 19, 2023 07:49 AM UTC

still not working..




TJ Theveshwar Jayakumar Syncfusion Team May 22, 2023 04:51 AM UTC

Hi Sylwester Biega,

 

We deeply regret for the inconvenience caused.

 

The reported issue occurred due to our servers being down because of high CPU usage. This issue has been resolved from our end, and we have ensured that our documentation sites are now working without any issues.

 

Please let us know if you have any concerns.

 

Regards,

Theveshwar


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