Unable to close drop-down list in mobile view (Android/iOS)

[Yohei Busujima]

(Translation tools.)

Hello Syncfusion Team,

Currently there seems to be an issue that only occurs when viewing the Blazor page and using the drop-down list in mobile view.

After viewing the list of items in the drop-down list, if you scroll or unfocus and then select the list of items, the list does not close.

However, if you do not scroll, you can still select the item.

As I recall, in previous versions, scrolling or unfocusing would automatically close the list.

If there is a workaround, could you please let me know?

I have attached a video as I was able to reproduce the problem on the demo site.

Best regards.

Attachment: Unable_to_close_dropdown_list_in_mobile_view_(AndroidiOS)_631074d.zip

[Art Peters]

Syncfusion - Please fix! I have noticed the same behavior on both iOS and Android devices.  To test you can see that your own demo page (https://blazor.syncfusion.com/demos/dropdown-list/default-functionalities?theme=material ) drop down control does not cancel on an actual touch enabled device (it works using browser touch emulation but not on a physical device).

[Priyanka Karthikeyan]

Hi Yohei Busujima,

We have considered the reported issue "Unable to close popup when we scroll the list or select the list value in mobile mode" as a bug from our end and the fix for the issue will be included with our upcoming patch release on end of May 2023.

Now you can track the status of the reported issue through the feedback below,

https://www.syncfusion.com/feedback/43519/unable-to-close-popup-when-we-scroll-the-list-or-select-the-list-value-in-mobile

 Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

Regards,

Priyanka K

[Yohei Busujima]

(Translation tools.)

Hello Priyanka Karthikeyan .

Thank you for your response.

We look forward to the fixed release.

Thank you  Art Peters.

Best regards.

[Yohapuja Selvakumaran]

Hi Yohei Busujima

Thank you for your message. We want to assure you that our team is actively working on addressing the reported issue. We are committed to keeping you updated on the progress. Please let us know if you have any further questions or concerns. Thank you for your continued support.

Regards,

Yohapuja S

[Priyanka Karthikeyan]

Hi Yohei,

We have included a fix for the reported issue “Unable to close popup when we scroll the list or select the list value in mobile mode” in the version 21.2.6. Therefore, we recommend upgrading to our latest version to resolve the current issue.

 

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.

Regards,

Priyanka K