Navigation In Grid through KeyDown Misbehave in Virtualization with FrozenColumn

[Nagendra Gupta]

Dear Sir/Mam

I would like to tell you that when we use the frozen column with virtualization in the grid, there is a problem in navigation by continuously pressing the arrow keys.

You have fixed many bug but because of this problem we are not able to update your new versions.

We are sending you videos of With Problem and Without problem.

https://ej2.syncfusion.com/angular/demos/#/bootstrap5/grid/frozen-api

In this example just enableVirtualization = true ​then navigate through LongPressing ArrowDown And ArrowUp

Please give us any alternate or fix this issue or urgent basis.

Thanks with Regards

Nagendra  Gupta

Attachment: video_345957da.zip

[Santhosh Iruthayaraj]

Hi Nagendra Gupta,

Thanks for sharing the details.

We have confirmed that the reported behavior is an issue from our side and logged it as - “Script error when Long Press ArrowDown key in Virtualization with FrozenColumn Grid”. Thank you for taking the time to report this issue and helping us improve our product. At Syncfusion, we are committed to fixing all validated defects (subject to technical feasibility and Product Development Life Cycle ) and will include the defect fix in our upcoming patch release which will be rolled out on May 17^th, 2023.

You can now track the current status of your request, review the proposed resolution timeline, and contact us for any further inquiries through the below link,

Feedback:  https://www.syncfusion.com/feedback/43126/script-error-when-long-press-arrowdown-key-in-virtualization-with-frozencolumn

Disclaimer: Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.

Regards,

Santhosh I

[Santhosh Iruthayaraj]

Hi Nagendra Gupta,

We are glad to announce that, we have included the fix for the issue “Script error when Long Press ArrowDown key in Virtualization with FrozenColumn Grid” in our 21.2.4 release.  So please upgrade to our latest version of the Syncfusion package to resolve the reported issue.

Release notes: https://ej2.syncfusion.com/documentation/release-notes/21.2.4/?type=all#grid

Sample: https://stackblitz.com/edit/angular-fddfez-sxnpx1?file=src%2Fapp.component.ts,src%2Fapp.component.html

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance. 

Regards,

Santhosh