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No bullet points on the printout


I would like to report a problem with missing bullets points in the printable version of a document.

Document content:


Content to print:


I am using the RichTextEditor v. 20.3.56

Best Regards,

Ignacy Mielniczek

5 Replies

VJ Vinitha Jeyakumar Syncfusion Team March 27, 2023 03:19 PM UTC

Hi Ignacy,

We have tried to replicate the reported issue at our end by using the details you have shared. but we couldn't reproduce the issue. We have also prepared a sample for your reference,

Can you please share us with some more details about the reported issue,

  • Are you using the print toolbar option in RichTextEditor to print the content?
  • If not, please share the details and entire code snippet?
  • Your browser details?
  • If possible, please share us with runnable issue replicating sample and HTML string content to replicate the issue at our end?


IM Ignacy Mielniczek May 16, 2023 12:28 PM UTC

Hi  Vinitha,

sorry for misleading you. I am using the DocumentEditor v. 20.3.56. 
I am sending sfdt, not a file. I've attached a sample sfdt and code.

Best Regards,
Ignacy Mielniczek

Attachment: Attachments_7bbeed97.zip

SK Selvaprakash Karuppusamy Syncfusion Team May 17, 2023 02:21 PM UTC

Hi Ignacy,

We recommend you upgrade both client and server sides to the latest (v21.2.5) version packages to resolve this issue. Please upgrade, try it on your end, and let us know if you need any further assistance.

NPM Link: (Client-side)



NuGet link: (Server-side)




Selvaprakash K

IM Ignacy Mielniczek May 25, 2023 10:02 AM UTC

Hi Selvaprakash,

could you tell me in which version this problem was solved and provide me with a link to the release documentation ?

Upgrading the version is not the best solution for us, because then we have problems with one of our modules.

Best Regards,
Ignacy Mielniczek

SK Selvaprakash Karuppusamy Syncfusion Team May 26, 2023 06:55 PM UTC

Hi Ignacy,

The issue was resolved in version 20.4.38. So, we recommend you upgrade both client and server sides to the latest (v21.2.6) version of the packages.


Selvaprakash K

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