Issue with the checkbox form field

[Sai]

Hello, 

I am having an issue with the checkbox form field. I added a checkbox form field using the UI buttons and then deleted it.(I had pressed the backspace/delete button twice as there was an error in console). After deleting the checkbox, when we try to type, the text is not visible in the editor. If we navigate to header or footer sections, then the previously typed text is visible. 

Can you please suggest a fix for the issue. I have attached the screen recording of the issue. 

Thank you, 
Sai.

Attachment: syncfusion_documenteditor_checkbox_issue.mov_e881e850.zip

[Selvaprakash Karuppusamy]

Hi Sai,

We can reproduce the reported issue 'Issue with the checkbox form field.' We will validate it further and provide more details on March 21, 2023.

Regards,

Selvaprakash K

[Suriya Murugan]

We have confirmed the reported issue in 'Issue with the checkbox form field.' as a defect and logged a defect report. We will fix this issue in our patch release, which is expected in the thrid week of April 2023.

 

You can track the status of the bug through the below feedback link:

https://www.syncfusion.com/feedback/42243/script-error-is-thrown-when-attempting-to-delete-a-checkbox-form-field

 

Disclaimer: “Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization.”

[Sai]

Thank you Suriya.

I am not able to access the feedback link which you have provided above. It is giving the following error.

"Access Denied. This private feedback is not associated with your account."

[Nivetha Anandan]

Sai, we have added you to access the feedback portal. Kindly clear your cache and try to log off and login with your Syncfusion credentials once again. Let us know if the issue persists.

[Suriya Murugan]

Sai, We are sorry to say that it is not possible to include the fix in our latest release. We will include the fix in our upcoming service pack release which is expected on second week of May 2023.

You can track the status of the bug through the below feedback link:

https://www.syncfusion.com/feedback/42243/script-error-is-thrown-when-attempting-to-delete-a-checkbox-form-field

[Ragu Thanigasalam]

Sai, We are glad to announce that our Essential Studio 2023 Volume 1 SP release v21.2.3 is rolled out and is available for download under the following link.

https://www.syncfusion.com/forums/182145/essential-studio-2023-volume-1-service-pack-release-v21-2-3-is-available-for-download

In this release, we have added fix for "Script error is thrown when attempting to delete a checkbox form field" issue.

Client Side:

https://www.npmjs.com/package/@syncfusion/ej2-documenteditor

Server Side:

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.Core/

https://www.nuget.org/packages/Syncfusion.Ej2.Wordeditor.ASPNet.MVC5/

Feedback link - https://www.syncfusion.com/feedback/42243/script-error-is-thrown-when-attempting-to-delete-a-checkbox-form-field

We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.