Getting An Error When Running HtmlConverter from Azure

Question

Hi,I have an implementation using HTmlConverter from the Syncfusion.HtmlToPdfConverter.AspNet.Mvc5 package @ version 20.4.0.52.This works fine when run locally but when I publish to Azure and run from there via a PowerAutomate flow, I get an error:- "Blink files are missing at C:\home\site\wwwroot\Libraries\BlinkBinaries"I have moved the Binaries folder to our Libraries folder.Can you provide any guidance?Thanks,Simon

Gowthamraj Kumar · Answer

The Blink rendering
engine does not support conversion in Azure app service (Azure websites) and
Azure function. The Azure app service environment does not have elevated
permissions and enough rights to launch the browser for converting HTML to PDF.
However, we can use the Html to PDF converter with the .NET Core library in Azure
App Service Linux or Azure Functions Linux. Please refer to the below
link for more information,  https://help.syncfusion.com/file-formats/pdf/convert-html-to-pdf/azurehttps://www.syncfusion.com/kb/12909/how-to-convert-html-to-pdf-in-azure-app-service-linux-with-blink-rendering-engine    The mentioned NuGet Syncfusion.HtmlToPdfConverter.AspNet.Mvc5
package is suitable for ASP Net Framework only. If you are using the .NET Core platform, you need to install the below-recommended package.

https://help.syncfusion.com/file-formats/pdf/converting-html-to-pdf#nuget-packages-required-recommendedPlease
try the above solution on your end and let us know the result.

Unknown · Answer

Hi Gowthamraj,I've upgraded to Syncfusion.HtmlToPdfConverter.Net.Windows as suggested.The conversion is returning a different error: "Failed to convert webpage".The webpage can be successfully converted when running locally - the error occurs when calling our Api from PowerAutomate.I'd be grateful for any advice.

Santhiya Narayanan · Answer

As we said earlier, the Blink rendering engine does not support conversion in Azure app services (Azure websites) or Azure functions in Windows. If you are using a Linux app service, you can use the converter with the.NET Core API in Azure App Service Linux.

So you need to install the Syncfusion.HtmlToPdfConverter.Net.Linux NuGet package

Please refer below documentation page

https://help.syncfusion.com/file-formats/pdf/convert-html-to-pdf/azure#azure-app-function-linux