SBSuriya Balamurugan Syncfusion Team February 21, 2023 07:47 AM UTC
Hi Thomas, We have tried to
reproduce the reported problem using the given details, but it works properly
at our end. For your reference, we have attached the sample application which
we tried to reproduce the reported problem at our end. We suggest you to try
the attached sample at your end and provide us confirmation whether you are
facing issue in this sample.
If the issue is not reproduced using the attached sample application at your
end, then could you please modify the attached sample as an issue reproducible
sample application and share us.
We suspect that the problem might be due to the contents in the input Word
document which used at your end. So, could you please provide us the input Word
document from your end, which will be helpful to reproduce the exact issue
at our end.
Based on the above details, we will check and provide you appropriate solution
at the earliest.
Note: If you have any confidential data in your input Word document,
please replace with some dummy data and provide us the same. We just need your
document to recreate the problem you face. So, once investigated the issue, we
will delete the document permanently from our side and do not share with anyone. Regards,