Hi Sheldon,
Sorry for the inconvenience that you have experienced with our product. We
understand the importance of a stable and reliable product for your business,
and we take your concerns very seriously.
We have
already considered it as a bug and fixed the issue “Exception occurs when selecting a
record.” for the same. Thank you for taking the time to
report this issue and helping us to improve our product. At Syncfusion, we are
committed to fix all validated defects (subject to technological feasibility
and Product Development Life Cycle) and the fix will
be included in the upcoming weekly patch release by the first week of February
or in the Volume 4 SP.
We will inform you once the fix has been
published. We appreciate your patience until then. You can now track the current
status of your request, review the proposed resolution timeline, and contact us
for any further inquiries through this
link.
https://www.syncfusion.com/feedback/40556/exception-occur-when-selecting-a-record-with-details-template
Regards,
Monisha