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If you became a customer of the Syncfusion Reporting Platform or the Report Viewer, Report Designer, or Report Writer components before October 2019 and have questions related to those products, you can request support through our forum system. However, please note that this support system is only for existing customers who are still using the Syncfusion Reporting Platform or its components and not for new customers looking for reporting products from Syncfusion.

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Bold Report for custom paper

Actually we have used bold report syncfusion for RDLC and works fine in A4 and F4 paper size.

Lately the client wants to use half A4 size (width 21cm , height 14 cm), we have tried to put the size in custom paper for RDLC in reporting tool visual studio, but the preview always rotated into 14 x 21 and the print result is not as we want. How to force the printing result as same (width 21cm , height 14 cm)


Thank you


Fery


3 Replies

AM Arumugasami Murugesan Syncfusion Team January 24, 2023 12:31 PM UTC

Hi Fery Kurniawan,


Thanks for contacting Bold Report support.


We suggest you to change the orientation as shown in the below snap to resolve the reported issue. Please find the below documentation for your reference.

https://help.boldreports.com/embedded-reporting/aspnet-core-reporting/report-viewer/print-report/#set-page-orientation-and-paper-size


If you are still facing the issue, please share your issue report along with the issue snap to validate it further from our end.


Regards,

Arumugasami M



FK Fery Kurniawan January 25, 2023 02:53 AM UTC

thank you, it works



AM Arumugasami Murugesan Syncfusion Team January 25, 2023 05:07 AM UTC

Fery Kurniawan,,


We are glad to hear that the reported issue has been resolved on your end. If you face any other issues, we suggest you open a new ticket using your account. 

https://support.boldreports.com/create


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