Custom column checkboxfilter built on action "filterbeforeopen" does not work after filtering another column

[Peter Linecker]

Dear all,

We've implemented a custom filter in one of our Grids by listening to the Grid's action event with the requestType "filterbeforeopen" via filterModel.options.dataSource (similar to this thread).

The filter works fine as long as no other column is filtered. After filtering another column, the filter popup of the column with the custom filter can still be displayed, but the content of the filter popup is gone (although the dataSource would still be set via filterModel.options.dataSource).

We recorded the behaviour in this GIF: https://ibb.co/9c5rNrP

Is there any way to fix this behaviour?

Thanks in advance!

With kind regards,

Peter

[Joseph Christ Nithin Issack]

Hi Peter,

  Greetings from Syncfusion support.

Thank you for reaching out to us with your inquiry. We understand that you need assistance in resolving an issue you are facing with our grid. In order to provide an accurate and effective solution, we kindly ask that you provide us with the following information:

• Your complete grid rendering code.
• A sample that demonstrates the issue you are experiencing.
• A video demo of the issue.
• The version of the Syncfusion package you are currently using.

This will enable us to fully understand the problem and provide you with the best possible solution. We apologize for any inconvenience this may cause and we are here to assist you every step of the way. Please let us know if there is anything else we can do to help.

Regards,

Joseph I.

[Virang Patel]

Hello, I am having a similar issue, what underlying issues do you think cause this when doing double filtering? I am using Visual Studios 2022 and the e-data-manager On-Demand Method in order to populate the grid

[Joseph Christ Nithin Issack]

Hi Virang,

  Greetings from Syncfusion support.

Thank you for reaching out to us with your inquiry. We understand that you need assistance in resolving an issue you are facing with our grid. In order to provide an accurate and effective solution, we kindly ask that you provide us with the following information:

• Your complete grid rendering code.

• A sample that demonstrates the issue you are experiencing.

• A video demo of the issue.

• The version of the Syncfusion package you are currently using.

This will enable us to fully understand the problem and provide you with the best possible solution. We apologize for any inconvenience this may cause and we are here to assist you every step of the way. Please let us know if there is anything else we can do to help.

Regards,

Joseph I.