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Serious app crash when move curson on new row combobox column


as you can see in the attached first clip, my app throw an exception when I move the cursor outside the new row (only for ComboBox column), and it crash if I try to create a new row, as you can see in.

In both cases the grid is deserialized on "form load" event, with this options:

        private static DeserializationOptions Deseralization()
deserializationOptions.DeserializeColumns = true;
deserializationOptions.DeserializeFiltering = true;
deserializationOptions.DeserializeGrouping = true;
deserializationOptions.DeserializeGroupSummaries = true;
deserializationOptions.DeserializeSorting = true;
deserializationOptions.DeserializeStyle = false;
return deserializationOptions;
In debug I can't intercept and manage any of this exceptions, because are internal to yours libraries.
It's very important and urgent to resolve these problems.


3 Replies

SA Saverio January 3, 2023 04:07 PM UTC

Attachment: Captures_981576a3.zip

VS Vijayarasan Sivanandham Syncfusion Team January 4, 2023 02:25 PM UTC

Hi Saverio,

We are currently checking your reported issue with provided information and we need two more business days to validate this. We will update you with further details on Jan 06, 2023.

Vijayarasan S

VS Vijayarasan Sivanandham Syncfusion Team January 6, 2023 05:34 PM UTC


We regret to let you know that it is not possible to find the exact cause for the reported issue without reproducing it on our end and only with the provided details. By default, when the DataGrid is a Mouse move operation, the reported stack traces will be called, and we are not facing any kind of exception as in your reported case.

Here, we have attached the tested sample and a video demo for your reference. Please have a look at this. Could you please confirm if we missed anything? If you are still facing the reported issue, revert to us with the modified sample and steps to replicate the issue. It will be helpful for us to check on it and provide you with a solution as soon as possible.

Attachment: Sample_And_Video_Demo_4f74ad9e.zip

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