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Weird characters being displayed instead of icons


We have an issue with the icons of the library, occasionally the icons don't loads properly showing strange characters instead. (like: , î¥©, î¤³ )

Example above:

The issue appears with any browser chrome, edge or firefox.

We have just updated the library to the last version 20.3.57

We are encountering the issue specially into react-grids but sometimes other parts are included too. (like schedule, treegrid)

There was another ticket for this issue:  Weird characters being displayed instead of icons | React - EJ 2 Forums | Syncfusion where the solution provided was to update the syncfusion package.

We have updated to the last version but the issue persist.

Could you please check?

Thank you.

1 Reply

TJ Theveshwar Jayakumar Syncfusion Team December 1, 2022 04:51 PM UTC

Hi Michele,

Greetings from Syncfuison support


"Weird characters are displaying instead of the icons" This was a known issue on our side in the previous release version, but we have resolved it in our latest package. So please upgrade to the latest version, "20.3.59". Also ensure to delete the cache and packge-lock.json files and upgrade our packages to the latest version

Please refer the below screenshot with our latest version 


Description automatically generated

For your convenience we have create a working sample with the latest package version. Please refer the below sample.

Sample:  https://www.syncfusion.com/downloads/support/directtrac/general/ze/ReactSample-1817594082.zip

Please get back to us if you have any concerns



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