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Sudden changes in top value of draggable element while scroll down the page

Hello Team

I'm trying to add the draggable feature to one of the HTML elements in our project. 

The draggable feature is working fine with an exception. 

The issue: There is a sudden change in the top value that has been noted once I try to drag the element after vertically scrolling the page. 

For reference here, I'm attaching the screen recording. 


Please help me to solve the issue.


Attachment: Dragissuescreenrecord_80b1e674.zip

7 Replies

TJ Theveshwar Jayakumar Syncfusion Team November 16, 2022 01:54 AM

Hi Jishnu V,


Greetings from Syncfusion support,

Since we are facing some complexity on validating your reported scenario, we need some additional time to validate. So, we will update further details on Nov 18th, 2022.

Until then we appreciate your patience

,

Regards,

Theveshwar



JV Jishnu V November 22, 2022 07:24 AM

Hello Theveshwar Jayakumar


Can you give an update on this issue?


Thanks and Regards,

Jishnu



RS Ragunath Sukumaran Syncfusion Team November 23, 2022 12:12 PM

Hi Jishnu,


Sorry for the inconvenience caused.

We are able to reproduce the reported issue. We will share further details tomorrow(24th November 2022).


Regards,
Ragunath S


JV Jishnu V November 25, 2022 06:27 AM

Hello Team Ragunath Sukumaran

Thank you for your evaluation. 

I hope you can reach out as soon as possible, and I am waiting for your reply!


Thanks and Regards, 

Jishnu



MK Manoj Kumbhakarna November 28, 2022 11:42 AM

Hello Syncfusion Team,

Tried to reach out you by US support number - 1-888-9DOTNET or 1-919-481-1974 but not answer and mailbox full also.  


Got reply on chat (Sangeetha) that she will inform team to look at our query with high priority, but no time or days provided


We are waiting for your reply.


Thanks,

Manoj



RS Ragunath Sukumaran Syncfusion Team November 29, 2022 12:11 AM

Hi Jishnu,


Sorry for the inconvenience caused.

We have considered this as a bug at our end and planned to resolve this issue in the upcoming weekly patch release, which is scheduled to roll out on the 6th of December 2022. Please refer to the below feedback to track the status of this issue.

Feedback: https://www.syncfusion.com/feedback/39451/need-to-resolve-the-sudden-changes-in-top-value-of-draggable-element-while-scroll

We appreciate your patience until then.


Regards,
Ragunath S


JV Jishnu V November 29, 2022 12:42 AM

Hello Team,


Thank you for the confirmation and it is much appreciated.


I'm waiting for your patch release. Please let me know the further update.


Thanks and Regards,

Jishnu


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