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Bullets formatting error when copying and pasting from MS Word


I'm using the SfDocumentEditorContainer control (version

I set the component property EnableLocalPaste=false to use the system clipboard.

When I copy and paste text with bullets from MS Word, the text is displayed as expected:

But when I save the content and then reload it, the bullet points are replaced with question marks (?).

I'm saving the content as:

var content = await container.DocumentEditor.SerializeAsync();

And loading the content as:


Any advice how to fix this issue?


2 Replies

DS Dhanush Sekar Syncfusion Team November 18, 2022 12:42 AM

We have tried to replicate the reported issue. We couldn't reproduce it on our end.

Could you please share the document that you used to copy and paste the content? It will be beneficial to validate this further and provide you with a solution as soon as possible.

SM Sam Mendes December 5, 2022 09:03 PM

Hi Dhanush,

Apologies for the late reply.

I was able to fix this one myself, for anyone having the same issue this was caused by the bullet points being saved as Unicode when serialized.

If you save this to a database, make sure the column is of type NVARCHAR to allow for Unicode characters.

You can close this thread now.


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