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'offsetHeight' in tree grid not defined


There was a problem after updating the package.

"Cannot read properties of undefined (reading 'offsetHeight')

" An error notification occurred as shown in .

This problem occurred after the package update, so I send you the package version information.

Syncfusion.DocIO.Net.Core ;

Syncfusion.EJ2.AspNet.Core ;

Syncfusion.EJ2.PdfViewer.AspNet.Core.Windo ;

Syncfusion.EJ2.Spreadsheet.AspNet.Core ;

Syncfusion.XlsIO.Net.Core ;

Syncfusion.XlsIORenderer.Net.Core ;

Syncfusion.DocIO.Net.Core ;


1 Reply

FS Farveen Sulthana Thameeztheen Basha Syncfusion Team November 8, 2022 12:24 PM

Hi TaeWook Kang,

Query#:-"Cannot read properties of undefined (reading 'offsetHeight')

We have checked your reported problem by preparing sample but we are unable to replicate the problem at our end. Refer to the sample link:-

Sample link:- https://www.syncfusion.com/downloads/support/directtrac/general/ze/coresample_(2)-2128273339.zip

We need some more additional details to find the cause of the issue. Share us the following details.

  1. Complete TreeGrid code example.
  2. Screenshot/Video demo to replicate the issue.
  3. In which specific scenario or performing which action you have faced the issue. Share us the details
  4. If possible replicate it in the above sample and revert us back.


Farveen sulthana T

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