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Copying and pasting a textbox makes sending form and saving much slower

Hi,

Steps to reproduce the problem:

  1. Add textbox to the PDF.
  2. Copy and paste this textbox to another location of the PDF.
  3. Click on "Submit Form" or "Download" option => The process is veeeery slow.

On the other hand, if the textbox is added one by one without copying and pasting, the process takes normal time.

It is a bug?


5 Replies 1 reply marked as answer

CK Chinnamunia Karthik Chinna Thambi Syncfusion Team October 27, 2022 05:40 AM

Hi Pere,


We were unable to reproduce the reported issue with the provided details. Please provide a sample as well as the version in which the issue is reproduced. This will help us to proceed further.


Regards,
CCM Karthik



PA Pere Argelich Romà November 18, 2022 05:53 AM

Hi,

I have tested that the saveAsBlob function takes about 40 seconds to save the sample document. Is this normal?

Example: https://stackblitz.com/edit/shpyfy-ytlqgh?file=index.js,index.html

If you try to create a textbox and then copy and paste this textbox to another place in the pdf, if you then click the "Save document" button you get a webservice error.


What could be the reason for this?

Thank you!



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 21, 2022 06:37 AM

Hi Pere,


We were able to reproduce the reported issue  “Copy and paste the form fields affects the download and submit actions” and suspect this to be a defect. We will validate it and update further details in two business days on November 23, 2022.



Regards,

CCM Karthik



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 23, 2022 08:53 AM

We have confirmed the issue "Copy and paste the form fields affects the download and submit actions" and logged it as a defect. The fix for the issue will be available in our upcoming weekly NuGet release on December 7, 2022. You can track the status of the issue through the following link.


Feedback Link: Copy and paste the form fields affects the download and submit actions | Issue Feedback


Disclaimer: "Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization."


Marked as answer

PA Pere Argelich Romà replied to Chinnamunia Karthik Chinna Thambi November 23, 2022 08:57 AM

Perfect! Thank you very much!


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