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Search until page freeze

Hi Syncfusion Team,


The pdfviewer page is freezed when search the text below. I had attached the pdf. Please assist.

Search Text :MEMORANDUM OF UNDERSTANDING BETWEEN THE MINISTRY OF TRADE AND INDUSTRY OF THE REPUBLIC



Regards


Attachment: Sample_pdf_5a951b2.zip

14 Replies

CK Chinnamunia Karthik Chinna Thambi Syncfusion Team October 7, 2022 06:19 AM

Hi Jin,

 

We were able to reproduce the reported issue "Pdfviewer freeze when searching the text ". We will validate it and update further details on October 11, 2022.



Regards,
CCM Karthik



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team October 11, 2022 11:12 AM

Hi Jin,


We have confirmed the issue " PDF Viewer is frozen when searching for a sentence " and logged it as a defect. The fix for the issue will be available in our upcoming weekly NuGet release on November 02, 2022. You can track the status of the issue through the following link.


Feedback Link: PDF Viewer is frozen when searching for a sentence | Issue Feedback


Regards,
CCM Karthik



JD Jinchuan DU November 2, 2022 04:45 PM

Dear Sir/Madam,

May I know when this issue will be resolved.

Thanks.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 3, 2022 05:20 AM

We don't have a weekly release this week as volume 3 SP release is scheduled for next week. The issue will be fixed once volume 3 released.



JD Jinchuan DU November 10, 2022 05:32 PM

Dear Sir/Madam,

May I know when this issue will be resolved?

Thanks.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 11, 2022 07:11 AM

The fix will be included in our upcoming weekly NuGet release on November 16, 2022.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 16, 2022 07:16 AM

The fix was not included in our latest weekly NuGet release. However, we will include the fix in our upcoming weekly NuGet release on November 22, 2022.

 

We have shared the custom package for the fix.

 

Custom Package: https://www.syncfusion.com/downloads/support/directtrac/general/ze/ej2.min157590965.zip



JD Jinchuan DU November 23, 2022 04:14 AM

Dear Sir/Madam,

May I know whether the fix was  included in the weekly NuGet release on November 22, 2022?

Thanks.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 23, 2022 05:29 AM

We have fixed the reported issue " PDF Viewer is frozen when searching for a sentence and the fix for the reported issue was included in our latest weekly release v20.3.0.58. Kindly upgrade to that version to get the issue resolved.

 

Packages:   

 

CDN Links:

https://cdn.syncfusion.com/ej2/20.3.58/dist/ej2.min.js

https://cdn.syncfusion.com/ej2/20.3.58/material.css



JD Jinchuan DU November 24, 2022 09:39 PM

Dear Sir/Madam,


After updated to 20.3.58, the problem is still there. Page freezed when search " MEMORANDUM OF UNDERSTANDING BETWEEN THE MINISTRY OF TRADE AND INDUSTRY OF THE REPUBLIC" in pdfviewer.



Furthermore, we found another issue that some of the text cannot search in new version of pdfviewer. For example,

"promote" word. The text is extracted correctly in last version v20.3.0.57. Please assist. Thanks.



Regards




CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 25, 2022 11:48 AM

Find the details for the respective queries

After updated to 20.3.58, the problem is still there. Page freezed when search " MEMORANDUM OF UNDERSTANDING BETWEEN THE MINISTRY OF TRADE AND INDUSTRY OF THE REPUBLIC" in pdfviewer.

 

 

We have fixed the reported issue "PDF Viewer is frozen when searching for a sentence" in our latest Version(V20.3.58). We have shared the sample in our latest version.

 

Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/CoreBasicSample1081790628.zip

 

Video: https://www.syncfusion.com/downloads/support/directtrac/general/ze/search-323256820.zip

 

 

Note: We update the demo page only in SP Release and Main releases. But the issue is fixed in the weekly release. So, the fix is not updated in our demo page.

Furthermore, we found another issue that some of the text cannot search in new version of pdfviewer. For example,

"promote" word. The text is extracted correctly in last version v20.3.0.57. Please assist. Thanks.

 

We have checked the document it contains the text as "promole". So, that the text “Promote” is not searched. Can you share the below details to investigate further.

 

    • Share the original document
    • Share the details of how the OCR is done.
    • Share the version in which the OCR done.
    • Code snippets.

 

NOTE: Even in Adobe “Promole” is identified.


 




JD Jinchuan DU November 27, 2022 11:07 PM

Dear Sir/Madam,


My apologies, there are two similar documents. The first pdf that we attached is working fine. However, original document had js error in searching text. Please review to the attached original document and screenshot below. Thanks. Note: The js search is working fine in previous version, such as v20.3.57.

Javascript:

let viewer = document.getElementById('pdfviewer').ej2_instances[0];

viewer.textSearchModule.textSearch(`RECALLING the Paris Agreement and in particular, Article 6 of the Paris Agreement and the Guidance on cooperative approaches referred to in Article 6, paragraph 2, of the Paris Agreement and Article 13 of the Paris Agreement on the enhanced transparency framework;`);




Regards


Attachment: 20220802__MOU_between_Singapore_and_Colombia__on_collaboration_on_Art_6_of_Paris_Agreement___English1_8586b15c.zip


CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 28, 2022 08:44 AM

We were able to reproduce the reported issue  “Script error occurred while searching the given sentence”. We will validate it and update further details in two business days on November 30, 2022.



CK Chinnamunia Karthik Chinna Thambi Syncfusion Team November 30, 2022 12:01 PM

We have confirmed the issue "Script error occurred while searching the sentence" and logged it as a defect. The fix for the issue will be available in our upcoming weekly NuGet release on December 14, 2022. You can track the status of the issue through the following link.


Feedback link: Script error occurred while searching the sentence  | Issue Feedback


Disclaimer: "Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization."


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