Hi Syncfusion Team,
The pdfviewer page is freezed when search the text below. I had attached the pdf. Please assist.
Search Text :MEMORANDUM OF UNDERSTANDING BETWEEN THE MINISTRY OF TRADE AND INDUSTRY OF THE REPUBLIC
Regards
Hi Jin,
We were able to reproduce the reported issue "Pdfviewer freeze when searching the text ". We will validate it and update further details on October 11, 2022.
Regards,
CCM Karthik
Hi Jin,
We have confirmed the issue " PDF Viewer is frozen when searching for a sentence " and logged it as a defect. The fix for the issue will be available in our upcoming weekly NuGet release on November 02, 2022. You can track the status of the issue through the following link.
Feedback Link: PDF Viewer is frozen when searching for a sentence | Issue Feedback
Regards,
CCM Karthik
Dear Sir/Madam,
May I know when this issue will be resolved.
Thanks.
We don't have a weekly release this week as volume 3 SP release is scheduled for next week. The issue will be fixed once volume 3 released.
Dear Sir/Madam,
May I know when this issue will be resolved?
Thanks.
The fix will be included in our upcoming weekly NuGet release on November 16, 2022.
The fix was not included in our latest weekly NuGet release. However, we will include the fix in our upcoming weekly NuGet release on November 22, 2022.
We have shared the custom package for the fix.
Custom Package: https://www.syncfusion.com/downloads/support/directtrac/general/ze/ej2.min157590965.zip
Dear Sir/Madam,
May I know whether the fix was included in the weekly NuGet release on November 22, 2022?
Thanks.
We have fixed the reported issue " PDF Viewer is frozen when searching for a sentence " and the fix for the reported issue was included in our latest weekly release v20.3.0.58. Kindly upgrade to that version to get the issue resolved.
Packages:
CDN Links:
Dear Sir/Madam,
After updated to 20.3.58, the problem is still there. Page freezed when search " MEMORANDUM OF UNDERSTANDING BETWEEN THE MINISTRY OF TRADE AND INDUSTRY OF THE REPUBLIC" in pdfviewer.
Furthermore, we found another issue that some of the text cannot search in new version of pdfviewer. For example,
"promote" word. The text is extracted correctly in last version v20.3.0.57. Please assist. Thanks.
Regards
Find the details for the respective queries
After updated to 20.3.58, the problem is still there. Page freezed when search " MEMORANDUM OF UNDERSTANDING BETWEEN THE MINISTRY OF TRADE AND INDUSTRY OF THE REPUBLIC" in pdfviewer.
|
We have fixed the reported issue "PDF Viewer is frozen when searching for a sentence" in our latest Version(V20.3.58). We have shared the sample in our latest version.
Sample: https://www.syncfusion.com/downloads/support/directtrac/general/ze/CoreBasicSample1081790628.zip
Video: https://www.syncfusion.com/downloads/support/directtrac/general/ze/search-323256820.zip
Note: We update the demo page only in SP Release and Main releases. But the issue is fixed in the weekly release. So, the fix is not updated in our demo page. |
Furthermore, we found another issue that some of the text cannot search in new version of pdfviewer. For example, "promote" word. The text is extracted correctly in last version v20.3.0.57. Please assist. Thanks.
|
We have checked the document it contains the text as "promole". So, that the text “Promote” is not searched. Can you share the below details to investigate further.
NOTE: Even in Adobe “Promole” is identified.
|
Dear Sir/Madam,
My apologies, there are two similar documents. The first pdf that we attached is working fine. However, original document had js error in searching text. Please review to the attached original document and screenshot below. Thanks. Note: The js search is working fine in previous version, such as v20.3.57.
Javascript:
let viewer = document.getElementById('pdfviewer').ej2_instances[0];
viewer.textSearchModule.textSearch(`RECALLING the Paris Agreement and in particular, Article 6 of the Paris Agreement and the Guidance on cooperative approaches referred to in Article 6, paragraph 2, of the Paris Agreement and Article 13 of the Paris Agreement on the enhanced transparency framework;`);
Regards
We were able to reproduce the reported issue “Script error occurred while searching the given sentence”. We will validate it and update further details in two business days on November 30, 2022.
We have confirmed the issue "Script error occurred while searching the sentence" and logged it as a defect. The fix for the issue will be available in our upcoming weekly NuGet release on December 14, 2022. You can track the status of the issue through the following link.
Feedback link: Script error occurred while searching the sentence | Issue Feedback
Disclaimer: "Inclusion of this solution in the weekly release may change due to other factors including but not limited to QA checks and works reprioritization."
The fix for the reported issue was not included in our latest weekly release. However, it will be included in our upcoming Volume 4 Release on December 28, 2022. We will provide the custom patch tomorrow.
As our next 2022 Volume 4 release is schedule shortly by next week, we are unable to provide the custom patch as promised. However, you can upgrade the new version to find your issue resolved. We will inform you once the release is rolled out.
We are glad to announce that our Essential Studio 2022 Volume 4 Main Release V20.4.0.38 is rolled out and is available for download under the following link.
The fix for the reported issue "Script error occurred while searching the sentence" was included in this release.
We thank you for your support and appreciate your patience in waiting for this release. Please get in touch with us if you would require any further assistance.
Hi Thambi,
Thanks. It is working fine now.
Regards