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Cannot select text on highlighted words

Hi Syncfusion Team,


I am unable to select text on yellow highlighted words using mouse. I only can select those words is not been highlighted. Please assist.





7 Replies
SK Sinthiya Kalimuthu Syncfusion Team September 22, 2022 11:31 AM UTC

Hi Jin,


We were unable to reproduce the reported issue “Cannot select text on highlighted words” in the latest NuGet package(v20.2.0.50). Kindly upgrade the NuGet package and the script version to the latest version to get the reported issue resolved. These versions must be the same. We have shared the screenshot for your reference. Kindly refer to it.


Screenshot :




Server Side Package :


ASP.NET Core :

https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.Windows/

https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.Linux/

https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Core.OSX/


ASP.NET MVC:

https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Mvc5/

https://www.nuget.org/packages/Syncfusion.EJ2.PdfViewer.AspNet.Mvc4/


CDN:

https://cdn.syncfusion.com/ej2/20.2.50/dist/ej2.min.js

https://cdn.syncfusion.com/ej2/20.2.50/material.css



Note: Kindly try upgrading and get back to us with the document in which you have tried if an issue still exists.



Regards,

Sinthiya K


JD Jinchuan DU September 23, 2022 03:17 AM UTC

Hi  Sinthiya K,


I had updated our syncfusion version but it's still not working. I encountered the same issue on Syncfusion example site. Please =share the project, I can download and try in my computer. Thanks.



Regards,

Kuan Long


AC ArunKumar Chandrakesan Syncfusion Team September 23, 2022 01:34 PM UTC

Hi Jin,

We were able to reproduce the reported issue  “The document's highlighted text cannot be selected after the search” and suspect this to be a defect. We will analyze further on this and update you with more details on September 28, 2022.


Regards,

Arun kumar


SK Sinthiya Kalimuthu Syncfusion Team September 28, 2022 11:45 AM UTC

Hi Jin,


We have confirmed that the reported issue “Unable to select the search highlighted text content” is a defect and logged the defect reported for the same. The fix for the issue will be included in our upcoming weekly NuGet release on October 19, 2022. You can track the status using the below feedback link.


Feedback link: Unable to select the search highlighted text content | Issue Feedback


Regards,

Sinthiya K


CK Chinnamunia Karthik Chinna Thambi Syncfusion Team October 19, 2022 11:44 AM UTC

Hi Jin,

We have fixed the reported issue “Unable to select the search highlighted text content” and the fix for the reported issue was included in our latest weekly release v20.3.0.50. Kindly upgrade to that version to get the issue resolved.

 

Packages:   

 

CDN Links:

https://cdn.syncfusion.com/ej2/20.3.50/dist/ej2.min.js

https://cdn.syncfusion.com/ej2/20.3.50/material.css



Regards,
CCM Karthik


JD Jinchuan DU October 20, 2022 06:11 AM UTC

We cannot find the version 20.3.0.50.

The latest version is 20.3.0.47 only.

We would like to get license key of the version 20.3.0.50.

Please assist.




CK Chinnamunia Karthik Chinna Thambi Syncfusion Team October 21, 2022 06:50 AM UTC

Hi Jin,

 

We will expose the latest main release and service pack release version as default in the main section. So, please select the “Get license key” option to get the weekly version.  

 

 

For reference, We have shared KB below to generate license key for licensed products, 

 

https://www.syncfusion.com/kb/8976/how-to-generate-license-key-for-licensed-products 

 

Please refer the “Get the license key for licensed products” section in above KB and follow a same procedure to generate license key for licensed product. 

 

Please let us know if you have any concerns.


Regards,
CCM Karthik


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